NativeCamp.的英語學習Q&A網站

回答

・excessive complaints from customers
・customer abuse of employees

像這種顧客向企業提出不合理言行或過度投訴的「顧客騷擾」，用 excessive complaint（過度的抱怨）或 customer abuse（顧客的暴言／濫用）來表達就可以了。
另外，中文的客訴對應英文的 complaint（抱怨）。

① We sometimes have to work on excessive complaints from customers.
Honestly speaking, their behavior toward us is too irrational.
我們有時必須處理來自顧客的過度抱怨。
老實說，他們對我們的態度非常不合理。
work on〜＝處理〜
from customers＝來自顧客
toward〜＝對〜
Honestly speaking,＝老實說
behavior（不可數名詞）＝態度
irrational＝不合理的

② We've tackled with the issue of customer abuse of employees for years.
As a result, it's decreasing gradually.
我們多年來持續處理顧客辱罵員工的問題，結果這種情況正逐漸減少。
tackle with the issue of〜＝處理〜的問題
customer abuse of employees＝顧客對員工的辱罵／濫用
for years＝多年來
As a result＝結果
decrease＝減少
gradually＝逐漸

有幫助｜0