Native Camp Co., Ltd. and Native Camp Pte Ltd (hereinafter collectively referred to as "Party A") apply for the online English conversation service (hereinafter referred to as "this service") provided on "Online English Conversation Native Camp" operated by Party A. The following terms of use (hereinafter referred to as the "Terms") are established for applicants and users (hereinafter collectively referred to as "B") to use this service.

Party B must agree to these Terms and the privacy policy (regarding the handling of personal information) separately established by Party A (hereinafter referred to as "Privacy Policy"). In addition, it is assumed that Party A has agreed to all the provisions of this agreement at the time of application for registration to this service by Party B.

Article 1 (Scope of these Terms)

The scope of application of this agreement is the website and application provided by Party A on the Internet (hereinafter referred to as "this website"), as well as information sent by Party A to Party B via e-mail etc. provided by Party A. also includes
The definitions of generic terms used in these Terms are as follows.
  • The online lectures provided by this service are called "lessons".
  • The English conversation teacher provided by this service is called a "lecturer"
  • The e-mail address described in the registration information that you enter in registering for this service is called the "designated e-mail address"
  • The instructor in charge of the lesson is called the “instructor in charge”.
  • Reserving a lesson time with the instructor in advance is called a "reserved lesson".
  • The points in this service used when using reserved lessons are called "coins".

Article 2 (Registration application for this service)

1 item

Party B shall apply for registration to this service by means specified by Party A. In addition, when registering for this service, B must confirm and agree to the following matters.
  • Confirm that the communication environment does not interfere with the use of this service
  • If Party B is a minor, obtain the consent of a legal representative such as a person with parental authority.
  • Some of the teachers who provide English conversation services include full-time employees, part-timers, and part-time workers of Party A.
  • It is possible to carry out e-mail notifications, advertisements, questionnaires, etc. regarding this service to Party B
  • In order to improve the quality of customer support, etc., it is possible to record, record, and store the contents of inquiries made by Party B.

2 items

Information necessary for login or use of this service, such as the e-mail address and password used by B to register for this service (hereinafter referred to as "password, etc.") shall be available for this service.

3 items

Party B shall apply for registration to this service by means specified by Party A. In addition, if Party B falls under any of the reasons specified below, Party A may refuse the registration application, and even if it has already been registered, it may cancel the registration.
  • When it is determined that the information does not exist or may not exist
  • If there is a risk that multiple accounts have been registered by the same person, or if the same person has registered multiple accounts
  • In the event of falsehoods, typographical errors or omissions during registration
  • At the time of application, if you have received, or have received in the past, account suspension, compulsory withdrawal, or disapproval of membership contract application due to violation of the membership agreement, etc.
  • If the payment information submitted by the Applicant as a means of payment is deemed invalid by the payment company.
  • If Party B has neglected to pay the price in the past
  • If Party B is a minor, an adult ward, a person under curatorship, or a person under assistance, and has not obtained the consent of a guardian, legal guardian, etc. at the time of registration
  • In addition, when Party A determines that it is inappropriate as a user of this service

4 items

Passwords, etc. must be strictly managed by Party B. Party A can consider that the use of this service is by Party B if the password, etc. entered at the time of login matches what is registered.

5 items

Party B must not allow a third party to use passwords, etc. In addition, you must not transfer or lend it to a third party.

6 items

If you forget your password, etc. or suspect that it is being used illegally by a third party, you must promptly contact Party A and follow the instructions. In addition, B shall be obliged to compensate for all damages etc. caused by delaying the same contact etc.

Article 3 (Change of registered information)

If there is a need to change your own registration information, Party B shall take procedures to change the registration information without delay by the means specified by Party A. In addition, Party A shall not be held responsible for any damages caused by Party B's delay in the change procedure.

Article 4 (Prohibited Acts)

1 item

When using this service, Party B must not perform the acts specified below.
  • Party B transfers, uses, sells, changes the name of, sets a pledge on, or provides collateral the right to use this service to a third party use by others
  • Violating Party A's honor, credibility, copyright, patent right, utility model right, design right, trademark right, portrait right, privacy
  • Illegal acts, acts contrary to public order and morals
  • Acts that interfere with the operation of this service
  • Acts of using this service for business activities, commercial purposes, and preparation thereof
  • Acts of soliciting or encouraging other users or instructors of this service to commit illegal acts
  • Acts that cause economic or mental damage or disadvantage to other users or instructors of this service
  • Criminal acts and acts that lead to criminal acts
  • Harassing behavior such as harassing the instructor or hindering the progress of the lesson such as bad behavior
  • Acts of prying into confidential information that is not generally disclosed by Party A, such as instructor employment conditions, call center locations, internet lines, etc.
  • Acts of soliciting instructors for religion, political associations, multi-level marketing, etc.
  • Actions in which Party B or its agent attempts to contact the instructor personally, whether online or offline.
  • An act of soliciting a lecturer to work at a service or company that competes with Party A
  • Acts of abusive language or threats to instructors and customer support staff of Party A, or acts that interfere with the progress of customer support operations
  • The act of using one account by multiple users
  • The act of registering multiple accounts
  • The act of having a third party other than Party B participate in lessons (however, if Party B is a minor, it is possible to have Party B's guardian participate for the purpose of supporting Party B)
  • The act of taking a lesson while intoxicated
  • Acts that cause anxiety or burden on the instructor, such as excessive skin exposure, costumes or underwear that exposes the skin.
  • Acts that disclose the contents of lessons, images, videos or audio without permission from Party A, or acts that are likely to do so
  • Lesson actions without text input, audio log, video log
  • Other acts that Party A deems inappropriate

2 items

The judgment of whether or not it corresponds to the prohibited act in the preceding paragraph shall be determined at the discretion of Party A. In addition, Party A will not be held responsible for the explanation of the judgment in this section.

Article 5 (Penal Provisions)

1 item

If Party A determines that Party B has committed a prohibited act stipulated in Article 4, regardless of the state of service provision, Party A may suspend, suspend, or suspend the use of this service without prior notice to Party B. Or, we shall be able to dispose of cancellation of registration.

2 items

In the event that Party B receives a disposition for the reason of the preceding paragraph, Party A shall not refund any usage fees already paid by Party B.

3 items

During the lesson, if there is a private trouble with the teacher outside of the lesson, we will not be held responsible at all.

4 items

If Party B causes damage to Party A or a third party due to an act that violates the preceding paragraph, Party B shall assume all legal responsibilities even after withdrawing from this service. You shall be obligated to compensate for any damages that occur.

Article 6 (Notification by e-mail)

1 item

Party A shall be able to send e-mails when sending important information regarding this service, even if Party B has set up to refuse to receive all e-mail notifications from Party A.

2 items

Notifications made by e-mail shall be deemed to have been completed when sent to the designated e-mail address.

3 items

Party B must change various settings related to the designated e-mail address and allow e-mail reception from Party A (domain name: nativecamp.net).

4 items

If the e-mail from Party A does not reach Party B due to the fact that the designated e-mail address is incomplete, there is an error, or Party B neglected to change the reception settings, Party A will , shall not be held responsible. In addition, Party B shall be obliged to compensate for all damages caused by the same non-delivery, and in no case shall Party A be held responsible.

Article 7 (Use of this service)

1 item

In using this service, you must confirm and agree to the following matters. In addition, after registering for this service as stipulated in Article 2, Paragraph 1 of this Agreement, Party B shall be able to use this service with a notice of acceptance by e-mail from Party A.
  • In order to ensure or maintain the consistency of this service, it is possible to record necessary information such as lesson content of B.
  • In order to provide this service smoothly, there may be cases where the content of the lesson is confirmed during the lesson.

2 items

After completing the registration, Party B can start using this service from the day when the first payment of the usage fee stipulated in Article 11 of this agreement is confirmed by Party A on the system of Party A (hereinafter referred to as the "usage start date"). shall be However, this does not apply to the free trial campaign in Article 8.

Article 8 (Free trial campaign)

1 item

We may offer this service by a free trial campaign (hereinafter referred to as "free trial") to those who meet certain conditions.

2 items

The free trial is a privilege intended to encourage customers to understand the merits of this service and to subscribe for a fee. Therefore, the free trial can be used only once per person. In the unlikely event that you apply for the free trial multiple times, the free trial right will not apply from the second time onwards, and payment for the paid plan will be automatically incurred.

3 items

If you do not withdraw from this service before the end of the free trial, we will start charging usage fees according to your subscription plan.

4 items

Party A will not notify you that your free trial subscription has ended or that you have started using a paid plan. If you do not want to incur usage fees for this service, you must withdraw from this service before the end of the free trial. Party A will continue to charge this payment method for the usage fee according to the subscription plan of Party B unless Party B withdraws or is suspended from using this service. Also, you can withdraw at any time.

Article 9 (Lessons)

1 item

One lesson is 25 minutes long. In addition, lesson time shall not be interrupted under any circumstances unless otherwise specified.

2 items

If Party B is more than 5 minutes late for the start time of the lesson, the lesson will be automatically canceled. If you are late for less than 5 minutes, you will be allowed to take lessons. However, the lesson time shall be 25 minutes per lesson minus the amount of lateness.

3 items

If Party B performs the prohibited acts specified in Article 4 of this agreement, or if Party A determines that this applies, the lesson may be terminated.

4 items

In order to improve the quality of lessons, some lessons may be recorded and recorded, and Party B agrees and acknowledges in advance that there is a possibility that the lessons that you take may be recorded and recorded by Party A. increase.

Article 10 (Reserved lessons)

1 item

Party B can use reserved lessons. In addition, a reserved lesson shall be established when the reservation is reflected in the reservation status of B on this service.

2 items

Party B shall set the deadline for acquiring a reserved lesson up to 5 minutes before the start date and time of the lesson.

3 items

Party B shall be able to acquire reserved lessons up to 7 days in advance. However, the coin or reservation fee specified by Party A at the time of reservation is required.

4 items

In addition to the above items, Party B shall follow the rules separately established by Party A on the website.

Article 11 (Method of payment of usage fee and usage fee)

1 item

Party B shall pay Party A a usage fee separately determined by Party A as consideration for the use of this service. In addition, Party B shall bear the consumption tax and other taxes that are added to the usage fee.

2 items

Party B shall pay Party A the usage fee for this service on the "member registration screen" or "payment screen" of this service by the payment method specified by Party A.

3 items

Unless Party B withdraws from membership as stipulated in Article 13 of this agreement, the usage fee will be charged for each contract period of each of the following plans that Party B subscribes to (hereinafter referred to as "subscription plan") under the same conditions of use contract shall be automatically updated to

(1) Premium Plan: 1 month contract period
(2) Weekly plan: Contract period 7 days *No new applications accepted
(3) Corporate Premium Plan: 1 month contract period
(4) Corporate Standard Plan: 1 month contract period

4 items

The usage fee for this service shall be paid in units of the contract term in the preceding paragraph, and the usage fee once paid by Party B to Party A shall not be refunded regardless of the reason. However, this does not apply if the service is not provided due to reasons attributable to our company.

5 items

The transition and settlement from the free trial of Party B to the paid plan will be made based on Article 8, Paragraph 4.

6 items

Even if the payment of the usage fee is not made normally due to system failure, payment failure, etc., if Party B has not withdrawn, Party A will charge the usage fee to Party B at a later date. Payment processing of unpaid charges will be automatically attempted to registered or changed billing information. In addition, no billing will be made for those whose withdrawal processing was performed before the billing of the settlement.

7 items

Coins purchased by Party B on the website (hereinafter referred to as "Purchased Coins") shall be valid for 180 days from the date of purchase, and shall become invalid after 180 days. (Coins cannot be purchased within the mobile app) Coins acquired by Party B by means other than purchase (hereinafter referred to as "service coins") shall be valid for 60 days from the date they were granted, and 60 days have passed. shall be invalid at the time of However, among the service coins, the coin that is granted every month as a benefit of the corporate premium plan (hereinafter referred to as "corporate premium plan coin") will be valid until the contract renewal date. Corporate Premium Plan Coins for the following month shall be awarded on the same day.

Article 12 (Effective period of this service)

1 item

The available period of this service is valid for the contract period according to the subscription plan, starting from the first settlement date (billing date).

2 items

During the available period, the use of this service shall not be interrupted. However, this does not apply to cases that fall under Article 5, Paragraph 1 of these Terms.

3 items

The available period can be renewed by paying the usage fee. In addition, the payment method shall be made by the means specified in Article 11.

Article 13 (Withdrawal)

1 item

Party B shall apply for withdrawal by means separately determined by Party A. If you apply to withdraw from membership without any defects, you will lose your eligibility for use when the withdrawal procedure is completed. In addition, the withdrawal procedure will be completed when Party A confirms the withdrawal application and sends an e-mail etc. to the effect that the procedure has been completed.

2 items

You can apply for withdrawal at any time. However, unless you apply for withdrawal before the end of the contract period of the subscription plan, the usage contract will be automatically renewed.

3 items

When the withdrawal is completed, B shall lose all rights related to this service and shall not be able to make any claims against A.

4 items

If Party B causes damage to Party A or a third party due to its own actions related to this service, Party B shall assume all legal responsibilities even after the withdrawal is completed.

Article 14 (Handling of registration information)

1 item

Party A shall use the registered information of Party B only for the purpose of providing this service.

2 items

Party A shall not disclose the registered information of Party B to a third party without prior consent of Party B. However, this does not apply in the following cases.
  • When it is based on laws and regulations, and when it is necessary to cooperate with national organizations, local governments, or those entrusted by them in carrying out the affairs stipulated by laws and regulations
  • When it is necessary to protect a person's life, body or property and it is difficult to obtain the consent of the individual
  • When taking necessary measures including legal measures against B's violation of the terms of use

3 items

Party A shall handle information corresponding to "personal information" among the registered information of Party B in accordance with the privacy policy.

Article 15 (Interruption/termination of this service)

1 item

Party A shall be able to suspend or terminate this service by notifying in advance by posting on this service or sending an e-mail to Party B. In addition, if it is difficult to provide this service due to domestic or foreign political situations, natural disasters, etc., failure of the server provided, or other unavoidable reasons, this service may be suspended without notice.

2 items

Party A shall contact the Service or email in advance to suspend the Service or reduce the number of lessons provided due to holidays in the Republic of the Philippines (Holy Week, Christmas, etc.). You agree in advance that this service may not be available on public holidays in the Republic of the Philippines, or the number of available lessons may be significantly reduced.

Article 16 (Liability for Damages)

If Party B violates these Terms, Party A shall be able to claim compensation for direct or indirect damage or loss caused by the same violation.

Article 17 (Copyright and Ownership)

1 item

All copyrights and ownership of trademarks, logo marks, descriptions, contents, etc. related to this service belong to Party A. Party B shall not use the same trademark without the prior express consent of Party A, reprint it on magazines or other sites, modify it, reproduce it, or perform other acts beyond the purpose of using this service should not be

2 items

If Party B violates the preceding paragraph, Party A may take various measures against Party B based on copyright law, trademark law, etc. We assume that we can.

Article 18 (Disclaimer)

Party B agrees in advance that Party A will not be held liable for any damages caused by or in connection with the matters specified in the following clauses.
  • If you are not satisfied with the use of this service
  • If the number of lessons provided is insufficient due to a rapid increase in the number of users, or due to the reasons specified in Article 15, Paragraph 2 of these Terms.
  • If you could not get a reserved lesson for a specific time zone you want
  • If Party B is unable to obtain a reserved lesson from a specific instructor desired by Party B
  • If the lesson has to be canceled due to the reasons specified in Article 15, Paragraph 1 of this agreement, or due to a power outage or communication failure in the country where the teacher is delivered.
  • If it is caused by unauthorized access or unauthorized modification of your messages or data, or other actions by a third party
  • Learning effectiveness, effectiveness, accuracy, truthfulness, etc. of lessons provided by this service
  • Effectiveness, effectiveness, safety, accuracy, etc. of other companies' services and teaching materials introduced or recommended by Party A in relation to this service
  • During the lesson, if damage such as virus infection occurs due to files received or opened at your own risk
  • If the service cannot be used due to the loss or inability to use the password, etc. due to negligence on the part of Party B.
  • Completeness, accuracy, up-to-dateness, safety, etc. of all information and links provided by this service
  • Contents and use of websites operated by third parties other than Party A that are linked from or to this Service

Article 19 (Changes to these Terms)

Party A shall be able to change these Terms without giving any notice to Party B. The changed terms of use shall take effect at the time they are posted on this service or at the time Party A sends information to Party B via e-mail, and Party B agrees in advance to the change method. shall be

Article 20 (Governing Law and Exclusive Jurisdictional Court)

This Agreement shall be construed in accordance with the laws of Singapore. In addition, Party A and Party B shall agree in advance that the Singapore court shall be the exclusive jurisdiction court of the first instance for the resolution of disputes arising between Party A and Party B arising out of or in connection with this service or these Terms. increase. However, in the case of the Corporate Premium Plan and Corporate Standard Plan stipulated in Article 11, Paragraph 3 of these Terms, these Terms shall be interpreted in accordance with the laws of Japan, and any dispute between Party A and Party B shall be referred to a Japanese court as the first instance. shall be subject to the exclusive jurisdiction of the court.