• Privacy Policy

Privacy policy

Native Camp Co., Ltd. and Native Camp Pte Ltd. (hereinafter collectively referred to as our company") make it our mission to provide lessons and accompanying services that satisfy our customers, and to earn their trust. In particular, regarding the protection of personal information, we will comply with the "Compliance Program Requirements Regarding Personal Information Protection, Laws and Regulations Related to Personal Information Protection," and have established the "Personal Information Protection Policy" as follows. In accordance with this policy, we will continue to strive to continuously improve our personal information protection management system."

Definition of personal information

Personal information" means information about a living individual that can identify a specific individual by name, date of birth and other descriptions contained in the information, and information that can be easily collated with other information. It means a thing that can be used to identify a specific individual."

Collection of personal information

We may collect your personal information when you purchase our services or make inquiries. When collecting personal information, the purpose of use will be clearly stated, and the information will be collected by lawful and fair means. The personal information collected by our company is as follows.

  1. Nickname
  2. Phone number
  3. Email address
  4. Password
  5. User ID (an identifier assigned by the Company for management purposes)
  6. Transaction history with the Company and its contents (including learning history)

Please note that the information alone does not fall under personal information, such as attribute information (e. G. Age, gender, occupation, residential area), cookies, IP addresses, advertising identifiers (AAID / IDFA), location information, action history, etc. We acquire personal information such as log information related to Internet usage (hereinafter collectively referred to as informative information") from customers or third parties. When a customer provides personal information to the Company when using the Company's services, the Company may associate such information with the customer's informative information, but in this case the informative information will also be treated as personal information. Increase. "

Use of personal information

The purpose of use of personal information entrusted to us by our company is as follows

  1. Service provision, confirmation and inquiry
  2. Response to inquiries
  3. Analysis and implementation of measures to improve learning effects

Disclosure of personal information

As a general rule, we do not disclose or provide personal information to third parties without the consent of the customer. After specifying the recipient and the content of the provided information, we will provide it only when we obtain the consent of the customer. However, in the following cases, personal information may be provided without the customer's consent to the extent that it does not violate relevant laws and regulations

  1. When it is based on laws and regulations, and when it is necessary to cooperate with national organizations, local governments, or those entrusted by them in carrying out the affairs stipulated by laws and regulations
  2. When it is necessary to protect a person's life, body or property and it is difficult to obtain the consent of the individual
  3. When necessary measures, including legal measures, are taken against the customer's violation of the Terms of Service

Safe management of personal information

The security management of personal information entrusted to us by our customers is handled by the service provider company by taking rational, organizational, physical, human and technical measures, and by appropriately handling personal information in accordance with relevant laws and regulations. We will strive to prevent dangers such as unauthorized access to, loss, falsification, and leakage of personal information

Correction and deletion of personal information

If you would like to correct or delete personal information entrusted to us by you, please contact us using the contact details below

Native Camp Member Support Center

Use of cookies

We may use cookies to provide better services to our customers, but they do not collect information that can identify individuals and do not infringe on the privacy of our customers. Also, if you do not wish to accept cookies, you can change your browser settings

* A cookie is information sent from a server computer to a customer's browser and stored on the hard disk of the computer used by the customer

Remarketing ads

Remarketing advertisements are cookies of remarketing advertisements provided by Google, so that our advertisements are displayed to third parties, including Google, according to the customer's history of visiting our website and browsing products. It means posting in advertising media. In this case, the cookie retention information does not include the customer's personal information. Customers can disable this function through their own settings

Remarketing ads comply with the Google AdWords Remarketing Policy and Restrictions on Information Included in Sensitive Categories. In addition, it is possible to disable this function through the settings of your own browser. To opt out of this feature, please click on the Ads Preferences Manager or visit the Google Analytics Opt-out Add-on

Use of API Services

We use the YouTube API service to obtain video information. The YouTube API service is provided based on YouTube's terms of service and Google's privacy policy. Customers shall use this API after agreeing to YouTube's terms of service and Google's privacy policy. We do not acquire or use any customer information through this API.

In addition, we use Google API services to link our services with services provided by Google, Inc. The Company will comply with the User Data Policy (including the limited use requirements) of the Google API service when using information obtained through this API and when providing such information to third parties.

Please see below for YouTube's Terms of Use, Google's Privacy Policy, and the User Data Policy for Google API services.

YouTube Terms of Service
https://www.youtube.com/t/terms

Google Privacy Policy
https://policies.google.com/privacy

User Data Policy for Google API Services
https://developers.google.com/terms/api-services-user-data-policy

About using SSL

To ensure security when entering personal information, we use SSL (Secure Sockets Layer) technology to prevent interception, interference, or falsification of this information

※SSL is a function that encrypts information to prevent eavesdropping and data falsification. By using SSL, information can be transmitted more safely

Contact address

Please contact the Native Camp Member Support Center. (24 hours reception)
Native Camp Member Support Center

Changes to privacy policy

When we change the personal information we collect, change the purpose of use, or otherwise change the privacy policy, we will make it public by updating this page