「others」についての質問一覧

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Where can I access customer support (contact form)?

You can contact us via AI support (chat format). First, please check the in...

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I am unable to reply to your inquiry via email. How can I contact you further?

Customer support replies are sent from a send-only address and cannot be re...

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Can I review my conversation history with AI chat support later?

No, your conversation history with AI support is reset when you move to ano...

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Please tell me how to contact you if there is a possibility of duplicate payments or if I have any questions about my billing details.

If you have any questions about your billing details or notice any unfamili...

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I don't know how to cancel my membership (unsubscribe). What should I do if I can't cancel?

You can cancel your membership through "User Settings" on your My Page. If ...

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Where can I send requests and suggestions for service improvements to NativeCamp?

You can submit requests and suggestions for service improvements to NativeC...

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What should I do if the chat rating screen doesn't appear or if I can't select "Not resolved"?

If the evaluation screen does not appear or you cannot select "Not resolved...

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I rejoined the service, but I haven't received my coins. Can I transfer my data?

The coins you receive as a re-registration bonus will be automatically sent...

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Why can I take the course using Google Chrome and Microsoft Edge, but not using Firefox?

We recommend using Google Chrome, Firefox, or Microsoft Edge as our preferr...

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I downloaded both Firefox and Google Chrome, but I keep getting the message "Your browser is not compatible with the lesson."

After downloading either Firefox or Google Chrome, Download the installer f...

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