「About Fees and Payments」についての質問一覧

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If my credit card's expiration date changes, do I need to re-register?

If your card number, expiration date, or name changes, Please proceed with ...

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I received a payment failure notification. Is it possible to resume lessons?

If the card payment fails, You will no longer be able to take lessons. Furt...

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Is it possible to change the description on the receipt?

We regret to inform you that we cannot change the wording on the receipt. W...

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Is it possible to have several months' worth of receipts issued together as a single document?

You can issue multiple receipts on a single sheet using the method describe...

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Can I use my official name on the receipt?

Regarding receipts, members can access them through the online receipt syst...

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Will there be any phone charges (call fees)?

Our service provides lessons using video and audio via an internet connecti...

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Are there any additional charges for using a smartphone or tablet?

If you are using a smartphone or tablet, By logging in with the same inform...

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Is it possible that SMS verification will result in an international call, leading to a large bill for call or data charges?

Regarding SMS authentication, To prevent unauthorized use of accounts, This...

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How do I register using a discount code?

If you have a discount code, you can register for a special discount plan b...

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Please tell me about the services covered by the coupon, how to use it, and any precautions to take.

Coupons can be used for a wide range of purposes, including discounts on mo...

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