{"id":2926,"date":"2024-02-05T16:39:50","date_gmt":"2024-02-05T08:39:50","guid":{"rendered":"https:\/\/nativecamp.net\/zh-tw\/blog\/?p=2926"},"modified":"2023-09-29T17:20:07","modified_gmt":"2023-09-29T09:20:07","slug":"%e8%ae%93%e6%88%91%e5%80%91%e7%94%a8%e8%8b%b1%e6%96%87%e8%aa%aa%e3%80%8c%e8%ab%8b%e5%b9%ab%e6%88%91%e9%80%80%e6%ac%be%e3%80%8d%ef%bc%81%e5%9c%a8%e5%9c%8b%e5%a4%96%e6%98%af%e5%ae%b6%e5%b8%b8%e4%be%bf","status":"publish","type":"post","link":"https:\/\/nativecamp.net\/zh-tw\/blog\/2926\/","title":{"rendered":"\u8b93\u6211\u5011\u7528\u82f1\u6587\u8aaa\u300c\u8acb\u5e6b\u6211\u9000\u6b3e\u300d\uff01\u5728\u570b\u5916\u662f\u5bb6\u5e38\u4fbf\u98ef\uff01"},"content":{"rendered":"

\u8cfc\u7269\u6642\u7e3d\u6703\u9047\u5230\u9ebb\u7169\uff0c\u4f60\u6709\u904e\u9019\u7a2e\u7d93\u9a57\u55ce\uff1f<\/span>
\n<\/span><\/p>\n

\u300c\u5728\u7db2\u8cfc\u4e86\u8863\u670d\uff0c\u4f46\u5c3a\u5bf8\u4e0d\u5408\u9069\u3002\u300d<\/b>
\n<\/b>\u300c\u6c92\u6536\u5230\u5728\u62cd\u8ce3\u4e2d\u5f97\u6a19\u7684\u5546\u54c1\u3002\u300d<\/b>
\n<\/b>\u300c\u5728\u570b\u5916\u7db2\u7ad9\u8cb7\u7684\u6771\u897f\u7834\u640d\u3002\u300d<\/b>
\n<\/b>
\n<\/span>\u73fe\u5728\u53ef\u4ee5\u8f15\u9b06\u5730\u5728\u7db2\u8def\u4e0a\u8cfc\u8cb7\u570b\u5916\u7684\u5546\u54c1\uff0c\u4f46\u76f8\u61c9\u5730\u4e5f\u51fa\u73fe\u4e86\u8a31\u591a\u554f\u984c\u3002\u5728\u9019\u7a2e\u60c5\u6cc1\u4e0b\uff0c\u6700\u597d\u7684\u89e3\u6c7a\u8fa6\u6cd5\u662f\u9000\u8ca8\u4e26\u7372\u5f97\u5168\u984d\u9000\u6b3e\u3002\u7576\u4f60\u60f3\u8981\u9000\u56de\u6d77\u5916\u5546\u54c1\u6216\u670d\u52d9\u6642\uff0c\u5fc5\u9808\u4f7f\u7528\u82f1\u8a9e\u9032\u884c\u6e9d\u901a\uff0c\u4e5f\u8a31\u4f60\u6703\u60f3\u5230\u300c\u7528\u82f1\u8a9e\u9032\u884c\u91d1\u9322\u4ea4\u6d89\uff1f\u6211\u9023\u82f1\u6587\u5c0d\u8a71\u7684\u80fd\u529b\u90fd\u4e0d\u5920\uff5e\uff01\u300d\u3002<\/span><\/p>\n

\u4e0d\u904e\u6709\u4e00\u4e9b\u56fa\u5b9a\u7684\u53e5\u5b50\u53ef\u4ee5\u7528\u5728\u9000\u6b3e\u3002\u53ea\u8981\u8a18\u4f4f\u9019\u4e9b\u53e5\u5b50\uff0c\u4f60\u6703\u767c\u73fe\u9000\u6b3e\u624b\u7e8c\u975e\u5e38\u7c21\u55ae\u3002<\/span>
\n<\/span>
\n<\/span>\u56e0\u6b64\u5728\u672c\u6587\u4e2d\uff0c\u6211\u5011\u5c07\u63a2\u8a0e<\/span>\u300c\u7528\u82f1\u8a9e\u8fa6\u7406\u9000\u6b3e\u300d<\/b><\/span>\uff0c\u4e26\u4ecb\u7d39\u5982\u4f55\u5728\u5546\u5e97\u6216\u900f\u904e\u96fb\u5b50\u90f5\u4ef6\u7533\u8acb\u9000\u6b3e\uff0c\u4ee5\u53ca\u5be6\u969b\u8655\u7406\u9000\u6b3e\u624b\u7e8c\u7684\u60c5\u5883\u3002\u9019\u4e9b\u5167\u5bb9\u5c07\u7531\u4e00\u4f4d\u5728\u502b\u6566\u7d93\u5e38\u8655\u7406\u9000\u6b3e\u548c\u9000\u8ca8\u7684\u4f5c\u8005\u70ba\u5927\u5bb6\u737b\u4e0a\uff01<\/span><\/p>\n

 <\/p>\n

\u00a0\u300c\u9000\u6b3e\u300d\u7684\u82f1\u6587\u662frefund<\/b><\/h2>\n

 <\/p>\n

\u9000\u6b3e\u7684\u82f1\u6587\u662f<\/span>\u300crefund\u300d<\/b>\u3002<\/span>
\n<\/span>
\n<\/span>\u5728\u65c5\u884c\u6216\u7559\u5b78\u6642\uff0c\u9020\u8a2a\u5916\u570b\u5546\u5e97\u6216\u900f\u904e\u7db2\u8cfc\u8cfc\u8cb7\u6d77\u5916\u7279\u6709\u7684\u5546\u54c1\u6216\u5922\u5bd0\u4ee5\u6c42\u7684\u54c1\u724c\u662f\u4e00\u4ef6\u4ee4\u4eba\u6109\u5feb\u7684\u4e8b\u60c5\uff01\u4f5c\u70ba\u89c0\u5149\u5ba2\uff0c\u4e0d\u8ad6\u8cb7\u4ec0\u9ebc\uff0c\u53ef\u80fd\u6703\u9078\u64c7\u524d\u5f80\u514d\u7a05\u7684\u5730\u65b9\uff0c\u5982\u9999\u6e2f\u3001\u5df4\u91cc\u5cf6\u6216\u8d8a\u5357\u7b49\u4eab\u53d7\u8cfc\u7269\u7684\u65c5\u7a0b\u3002<\/span>
\n<\/span>
\n<\/span>\u7136\u800c\uff0c\u4eba\u4eba\u90fd\u6703\u9047\u5230\u7531\u65bc\u5c3a\u5bf8\u3001\u984f\u8272\u4e0d\u5408\u9069\uff0c\u6216\u8005\u5546\u54c1\u7684\u90e8\u5206\u53d7\u640d\u7b49\u5404\u7a2e\u539f\u56e0\uff0c\u60f3\u8981\u9000\u6b3e\u7684\u60c5\u6cc1\u3002<\/span>
\n<\/span>
\n<\/span>\u5728\u9019\u7a2e\u60c5\u6cc1\u4e0b\uff0c\u8a31\u591a\u53f0\u7063\u4eba\u53ef\u80fd\u6703\u89ba\u5f97\u300c\u60f3\u8981\u9000\u8ca8\u6216\u9000\u6b3e\uff0c\u4f46\u4e0d\u597d\u610f\u601d\u958b\u53e3\u300d\uff0c\u65bc\u662f\u5c31\u4e0d\u4e86\u4e86\u4e4b\u3002\u4ed6\u5011\u53ef\u80fd\u6703\u628a\u7121\u6cd5\u7a7f\u8457\u6216\u4f7f\u7528\u7684\u7269\u54c1\u7576\u4f5c\u300c\u65c5\u884c\u7684\u7d00\u5ff5\u54c1\u300d\u8aaa\u670d\u81ea\u5df1\u3002<\/span>
\n<\/span>
\n<\/span>\u5982\u679c\u80fd\u5920\u7372\u5f97\u9000\u6b3e\uff0c\u5c31\u80fd\u5920\u628a\u9019\u7b46\u9322\u7528\u65bc\u771f\u6b63\u60f3\u8981\u7684\u7269\u54c1\u4e0a\u3002\u96d6\u7136\u6709\u9ede\u96e3\u958b\u53e3\uff0c\u4f46\u8b93\u6211\u5011\u4f7f\u7528\u300crefund\u300d\u9019\u500b\u8a5e\u7372\u5f97\u9000\u6b3e\u5427\u3002<\/span>
\n<\/span>
\n<\/span>\u73fe\u5728\uff0c\u8b93\u6211\u5011\u770b\u4e00\u4e0b\u5be6\u969b\u4f7f\u7528\u300crefund\u300d\u7684\u65b9\u5f0f\u3002<\/span><\/p>\n

 <\/p>\n

\u300c\u53ef\u4ee5\u9000\u6b3e\u55ce\uff1f\u300d\u7684\u82f1\u6587\u600e\u9ebc\u8aaa\uff1f<\/b><\/h2>\n

 <\/p>\n

\u5728\u82f1\u570b\uff0c\u5373\u4f7f\u662f\u81ea\u5df1\u8cb7\u932f\u6216\u8005\u6539\u8b8a\u5fc3\u610f\uff0c\u4e5f\u53ef\u4ee5\u5802\u5802\u6b63\u6b63\u5730\u63d0\u51fa\u9000\u6b3e\u8acb\u6c42\u3002\u53d7\u7406\u8acb\u6c42\u7684\u4e00\u65b9\u4e5f\u6703\u975e\u5e38\u8f15\u9b06\u5730\u8655\u7406\u3002<\/span>
\n<\/span><\/p>\n

\u4ee5\u4e0b\u662f\u9700\u8981\u6ce8\u610f\u7684\u8981\u9ede\uff1a<\/span><\/p>\n

\u7576\u81ea\u5df1\u4f5c\u70ba\u4e3b\u8a9e\u63d0\u51fa\u9000\u6b3e\u8acb\u6c42\u6642\uff0c\u53ef\u4ee5\u4f7f\u7528<\/span>\u300cget a refund\u300d<\/b>
\n\u7576\u660e\u78ba\u8868\u793a\u5e0c\u671b\u5168\u984d\u9000\u6b3e\u6642\uff0c\u53ef\u4ee5\u4f7f\u7528<\/span>\u300cget a full refund\u300d<\/b>
\n\u7576\u4ee5\u5c0d\u65b9\u4f5c\u70ba\u4e3b\u8a9e\u63d0\u51fa\u9000\u6b3e\u8acb\u6c42\u6642\uff0c\u53ef\u4ee5\u4f7f\u7528<\/span>\u300cgive me a refund\u300d<\/b><\/h6>\n

\u638c\u63e1\u4e86\u9019\u4e9b\u8981\u9ede\uff0c\u4ee5\u4e0b\u662f\u4e00\u4e9b\u5728\u8acb\u6c42\u9000\u6b3e\u6642\u53ef\u4ee5\u4f7f\u7528\u7684\u53e5\u5b50\uff1a<\/span>
\n<\/span><\/p>\n

\u53ef\u4ee5\u5e6b\u6211\u9000\u6b3e\u55ce\uff1f\u2192<\/b>
\n<\/b>Can I get a refund please?<\/b>
\n<\/span>\u6211\u60f3\u9000\u6b3e\u2192<\/b>
\n<\/b>I would like to get a refund.<\/b>
\n<\/b>Could you please give me a refund?<\/b><\/h5>\n

\u73fe\u5728\uff0c\u8b93\u6211\u5011\u900f\u904e\u4e00\u4e9b\u4f8b\u53e5\u4f86\u770b\u4e00\u4e0b\u5728\u8cfc\u8cb7\u7684\u5546\u5e97\u8acb\u6c42\u9000\u6b3e\u7684\u60c5\u5883\u3002<\/span>
\n<\/span><\/p>\n

\u4f60\uff1aHi.<\/span>
\n<\/span>\u5e97\u54e1\uff1aHi, how can I help you?<\/span>
\n<\/span>\u4f60\uff1aI bought XX, it\u2019s too big for me. Can I get a refund please?<\/span>
\n<\/span>\u5e97\u54e1\uff1aNo problem.<\/span>
\n<\/span>\u4f60\uff1a\u4e0d\u597d\u610f\u601d\u3002<\/span>
\n<\/span>\u5e97\u54e1\uff1a\u60a8\u597d\uff0c\u6709\u751a\u9ebc\u9700\u8981\u5e6b\u5fd9\u7684\u55ce\uff1f<\/span>
\n<\/span>\u4f60\uff1a\u6211\u8cb7\u4e86XX\uff0c\u4f46\u662f\u592a\u5927\u4e86\u3002\u53ef\u4ee5\u9000\u6b3e\u55ce\uff1f<\/span>
\n\u5e97\u54e1\uff1a\u597d\u7684\uff0c\u6211\u660e\u767d\u4e86\u3002<\/span><\/samp><\/p>\n

\u73fe\u5728\uff0c\u8b93\u6211\u5011\u4ecb\u7d39\u4e00\u4e9b\u5728\u5546\u5e97\u8acb\u6c42\u9000\u6b3e\u6642\u9700\u8981\u77e5\u9053\u7684\u4e8b\u60c5\u3002<\/span>
\n<\/span><\/p>\n

 <\/p>\n

\u5728\u5546\u5e97\u9000\u6b3e\u6642\uff0c\u61c9\u8a72\u600e\u9ebc\u505a\uff1f\u6a21\u64ec\u9000\u8ca8\u6d41\u7a0b\uff01<\/b><\/h2>\n

 <\/p>\n

\u5230\u76ee\u524d\u70ba\u6b62\uff0c\u6211\u5011\u5df2\u7d93\u4e86\u89e3\u4e86\u5728\u82f1\u8a9e\u4e2d\u8868\u9054\u300c\u53ef\u4ee5\u9000\u6b3e\u55ce\uff1f\u300d\u7684\u65b9\u5f0f\u3002<\/span><\/p>\n

\u6211\u5011\u4e5f\u77e5\u9053\u53ef\u4ee5\u8f15\u9b06\u5730\u63d0\u51fa\u9000\u6b3e\u8acb\u6c42\u3002<\/span><\/p>\n

\u90a3\u9ebc\uff0c\u5be6\u969b\u4e0a\u5728\u9032\u884c\u9019\u500b\u884c\u52d5\u6642\u6703\u767c\u751f\u4ec0\u9ebc\u5462\uff1f<\/span><\/p>\n

\u9996\u5148\uff0c\u4f60\u9700\u8981\u524d\u5f80\u300c\u9000\u8ca8\u300d\u6ac3\u6aaf\u3002<\/span><\/p>\n

 <\/p>\n

– Return\uff08\u9000\u8ca8\uff09<\/b><\/h3>\n

 <\/p>\n

\u7576\u4f60\u60f3\u8981\u9000\u8ca8\u6642\uff0c<\/span>\u6703\u4ee5\u300cReturn\u300d\u7684\u65b9\u5f0f\u8868\u9054<\/b>\u3002<\/span><\/p>\n

\u5728\u5927\u578b\u5546\u5e97\u4e2d\uff0c\u9000\u8ca8\u901a\u5e38\u5728\u7d50\u5e33\u6ac3\u53f0\u4e4b\u5916\u7684\u5730\u65b9\u8655\u7406\u3002\u6709\u6642\u6703\u6709\u540d\u70ba\u300cReturn\u300d\u7684\u6ac3\u53f0\uff0c\u6216\u8005\u5728\u5ba2\u6236\u670d\u52d9\u6ac3\u53f0\u8655\u7406\u3002<\/span>
\n<\/span>
\n<\/span>\u7576\u8f2a\u5230\u4f60\u6642\uff0c<\/span><\/p>\n

Can I return it\/them please?<\/b>
\n<\/b>I would like to return it\/them.<\/b><\/h5>\n

\u9019\u6a23\u8aaa\u660e\u4e26\u5c07\u8981\u9000\u8ca8\u7684\u5546\u54c1\u653e\u5728\u6ac3\u53f0\u4e0a\u3002<\/span><\/p>\n

\u7136\u5f8c\uff0c\u4f7f\u7528\u4e0a\u8ff0\u7684\u53e5\u5b50\u9032\u884c\u9000\u8ca8\u8acb\u6c42\u3002<\/span>
\n<\/span>
\n<\/span>\u6709\u6642\uff0c\u5e97\u54e1\u6703\u719f\u7df4\u5730\u554f\u4f60<\/span>\u300cWould you like a refund?\u300d\uff08\u60a8\u9700\u8981\u9000\u8ca8\u55ce\uff1f\uff09\u3002<\/b><\/p>\n

 <\/p>\n

– Faulty Items or Change of mind?<\/b><\/h3>\n

 <\/p>\n

\u4f8b\u5982\uff0c\u5728\u82f1\u570b\u7684\u5927\u578b\u6642\u5c1a\u9023\u9396\u5e97\uff0c\u9000\u6b3e\u7406\u7531\u5206\u70ba\u5169\u7a2e\u60c5\u6cc1\u3002<\/span><\/p>\n

\u4e00\u7a2e\u662fFaulty Items\uff0c\u8868\u793a\u9000\u6b3e\u662f\u56e0\u70ba\u5546\u54c1\u6709\u7f3a\u9677\uff1b\u53e6\u4e00\u7a2e\u662fChange of mind\uff0c\u8868\u793a\u9000\u6b3e\u662f\u56e0\u70ba\u6539\u8b8a\u4e86\u5fc3\u610f\u3002\u00a0<\/span><\/p>\n

\u4f60\u53ef\u4ee5\u6839\u64da\u4efb\u4f55\u4e00\u7a2e\u60c5\u6cc1\u63d0\u51fa\u9000\u6b3e\u8acb\u6c42\u3002\u00a0<\/span><\/p>\n

\u4e0d\u904e\uff0c\u5982\u679c\u662f\u79ae\u7269\u7684\u8a71\uff0c\u5247\u53ef\u80fd\u6703\u8f49\u70ba\u8207\u5176\u4ed6\u5546\u54c1\u9032\u884c\u4ea4\u63db\u3002<\/span>
\n<\/span><\/p>\n

\u4f7f\u7528\u4f8b\u53e5\uff1a<\/span>
\n<\/span>It\u2019s faulty. \u9019\u662f\u7455\u75b5\u54c1\u3002<\/b>
\n<\/span>Sorry but I\u2019ve changed my mind. \u62b1\u6b49\uff0c\u4f46\u6211\u6539\u8b8a\u4e86\u4e3b\u610f<\/b><\/h5>\n

 <\/p>\n

– Refunds and Returns policy<\/b><\/h3>\n

 <\/p>\n

\u8207\u53f0\u7063\u76f8\u540c\uff0c\u9000\u8ca8\u548c\u9000\u6b3e\u4e5f\u6709\u4e00\u4e9b\u689d\u4ef6\u3002\u00a0<\/span><\/p>\n

\u4f8b\u5982\uff0c\u5728\u4e00\u5b9a\u5929\u6578\u5167\u8cfc\u8cb7\u7684\u5546\u54c1\u3001\u50c5\u9650\u65bc\u672a\u4f7f\u7528\u7684\u5546\u54c1\u7b49\u7b49\u3002\u00a0<\/span><\/p>\n

\u5982\u679c\u6536\u64da\u4e0a\u5beb\u8457\u300cwithin 28 days\u300d\uff0c\u610f\u5473\u8457\u5728\u8cfc\u8cb7\u65e5\u8d77\u768428\u5929\u5167\u53ef\u4ee5\u8fa6\u7406\u9000\u6b3e<\/b>\u3002\u00a0<\/span><\/p>\n

\u5373\u4f7f\u5df2\u7d93\u6253\u958b\u888b\u5b50\uff0c\u53ea\u8981\u672a\u4f7f\u7528\uff0c\u4ecd\u7136\u53ef\u4ee5\u8fa6\u7406\u9000\u6b3e\u3002<\/span><\/p>\n

 <\/p>\n

– Receipt\uff08\u6536\u64da\uff09<\/b><\/h3>\n

\u5982\u679c\u4f60\u60f3\u8981\u9000\u8ca8\uff0c\u9664\u4e86\u5546\u54c1\u5916\uff0c\u8cfc\u8cb7\u6642\u7684\u6536\u64da\u4e5f\u662f\u5fc5\u9700\u7684\u3002<\/span><\/p>\n

\u800c\u4e14\uff0c\u9000\u6b3e\u91d1\u984d\u5c07\u6309\u7167\u7576\u521d\u7684\u4ed8\u6b3e\u65b9\u5f0f\u9000\u9084\u3002<\/span><\/p>\n

\u5982\u679c\u4f60\u662f\u7528\u4fe1\u7528\u5361\u6216\u73fe\u91d1\u5361\u4ed8\u6b3e\uff0c\u5247\u9700\u8981\u651c\u5e36\u8a72\u5361\u9032\u884c\u9000\u6b3e\u624b\u7e8c\u3002<\/span><\/p>\n

 <\/p>\n

\u5728\u5546\u5e97\u8acb\u6c42\u9000\u6b3e\u6642\u7684\u5169\u500b\u6280\u5de7\u662f\u4ec0\u9ebc\uff1f<\/b><\/h2>\n

 <\/p>\n

\u5728\u5546\u5e97\u8acb\u6c42\u9000\u6b3e\u6642\uff0c\u6211\u5efa\u8b70\u4f60\u8981\u6ce8\u610f\u4ee5\u4e0b\u5169\u9ede\uff1a<\/span>
\n<\/span>
\n<\/span>1. \u8a9e\u6c23\u8981\u6709\u79ae\u8c8c<\/b><\/p>\n

\u4e0d\u8ad6\u662f\u56e0\u70ba\u81ea\u5df1\u7684\u932f\u8aa4\u9084\u662f\u5c0d\u65b9\u7684\u904e\u5931\uff0c\u8acb\u4ee5\u79ae\u8c8c\u7684\u65b9\u5f0f\u8acb\u6c42\u9000\u6b3e\u3002<\/span><\/p>\n

\u4f7f\u7528\u8af8\u5982 <\/span>please\u3001would like\u3001could you please <\/b><\/span>\u7b49\u8a5e\u5f59\uff0c\u53ef\u4ee5\u5411\u5e97\u54e1\u50b3\u9054\u201d<\/span>\u9ebb\u7169\u60a8\u4e86\uff0c\u8acb\u5e6b\u6211\u8655\u7406\u9000\u6b3e<\/b>\u201d\u7684\u610f\u601d\u3002<\/span>
\n<\/span><\/p>\n

\u96d6\u7136\u4e5f\u6709\u300cget money back\u300d\u9019\u500b\u7247\u8a9e\uff0c\u5b83\u7684\u610f\u601d\u662f\u300c\u62ff\u56de\u9322\u300d\u3002\u800c\u4e14\u76f8\u8f03\u65bc “refund”\uff0c\u5b83\u66f4\u5177\u6709\u8f15\u9b06\u7684\u8a9e\u6c23\u3002\u4f46\u8003\u616e\u5230\u8981\u6709\u79ae\u8c8c\u5730\u8acb\u6c42\u9000\u6b3e\uff0c\u6211\u4ecd\u5efa\u8b70\u4ee5 “refund” \u70ba\u4e3b\u3002<\/span>
\n<\/span>
\n<\/span>2. \u9053\u5225\u4e26\u8aaa\u8072\u8b1d\u8b1d<\/b><\/p>\n

\u5c0d\u8a71\u7d50\u675f\u6642\uff0c\u8a18\u5f97\u8981\u8aaa\u300cThank you! Have a good day!\u300d<\/b>\uff0c\u9019\u6a23\u4f60\u53ef\u4ee5\u6109\u5feb\u5730\u96e2\u958b\u5546\u5e97\u3002<\/span>
\n<\/span><\/p>\n

\u5230\u76ee\u524d\u70ba\u6b62\uff0c\u6211\u5011\u5df2\u7d93\u8ac7\u8ad6\u4e86\u5728\u5546\u5e97\u8acb\u6c42\u9000\u6b3e\u7684\u60c5\u6cc1\u3002\u73fe\u5728\uff0c\u6211\u5011\u5c07\u8a0e\u8ad6\u900f\u904e\u96fb\u5b50\u90f5\u4ef6\u8acb\u6c42\u9000\u6b3e\u7684\u60c5\u6cc1\u3002<\/span><\/p>\n

 <\/p>\n

\u60f3\u8981\u900f\u904e\u96fb\u5b50\u90f5\u4ef6\u8acb\u6c42\u9000\u6b3e\u6642\u8a72\u600e\u9ebc\u505a\uff1f<\/b><\/h2>\n

 <\/p>\n

\u7db2\u4e0a\u8cfc\u7269\u7684\u983b\u7387\u78ba\u5be6\u589e\u52a0\u4e86\u8a31\u591a\u3002<\/span><\/p>\n

\u56e0\u6b64\uff0c\u7576\u6211\u5011\u5e0c\u671b\u9000\u8ca8\u548c\u9000\u6b3e\u6642\uff0c\u6709\u6642\u9700\u8981\u767c\u9001\u82f1\u6587\u90f5\u4ef6\u3002<\/span><\/p>\n

\u9019\u4e0d\u50c5\u9069\u7528\u65bc\u5546\u54c1\u8cfc\u8cb7\uff0c\u4f8b\u5982\u5728\u65b0\u51a0\u75ab\u60c5\u7b49\u60c5\u6cc1\u4e0b\uff0c\u5982\u679c\u6211\u5011\u9810\u8a02\u7684\u98db\u6a5f\u88ab\u53d6\u6d88\uff0c\u6216\u8005\u9700\u8981\u8207\u9810\u5b9a\u7684\u98ef\u5e97\u9032\u884c\u9000\u6b3e\u4ea4\u6d89\uff0c\u4e5f\u6703\u4f7f\u7528\u5230\u300crefund\u300d\u4e00\u8a5e\u3002<\/span><\/p>\n

\u63a5\u4e0b\u4f86\uff0c\u6211\u5c07\u4ecb\u7d39\u4e00\u500b\u975e\u5e38\u7c21\u55ae\u7684\u96fb\u5b50\u90f5\u4ef6\u7bc4\u4f8b\uff0c\u4ee5\u53d6\u6d88\u4f4f\u5bbf\u4e26\u8acb\u6c42\u9000\u6b3e\u70ba\u60c5\u666f\u3002<\/span><\/p>\n

\u6211\u5c07\u70ba\u6bcf\u500b\u90e8\u5206\u63d0\u4f9b\u89e3\u8aaa\uff0c\u8acb\u53c3\u8003\u4ee5\u4e0b\u5167\u5bb9\u3002<\/span>
\n<\/span><\/p>\n

\uff0a\uff0a\uff0a\uff0a\uff0a\uff0a\uff0a\uff0a\uff0a<\/span>
\n<\/span>Dear Sir\/Madam,<\/span>
\n<\/span>My name is XX and I\u2019ve booked from X to X for 8 nights.<\/span>
\n<\/span>The reference number is XXX.<\/span>
\n<\/span>Unfortunately my flight has been cancelled so I would like to cancel my booking and would like to get a refund.<\/span>
\n<\/span>Thank you for your help in advance.<\/span>
\n<\/span>I look forward to hearing from you soon.<\/span>
\n<\/span>Kind regards,<\/span>
\n<\/span>XX<\/span>
\n<\/span>\uff0a\uff0a\uff0a\uff0a\uff0a\uff0a\uff0a\uff0a\uff0a<\/span><\/h6>\n

\u5927\u6982\u80fd\u7406\u89e3\u9019\u5c01\u4fe1\u4ef6\u7684\u5167\u5bb9\u55ce\uff1f<\/span>
\n<\/span>Dear Sir\/Madam,<\/span> \u662f\u6536\u4ef6\u4eba\u7684\u7a31\u547c\u3002\u7576\u4f60\u4e0d\u77e5\u9053\u5177\u9ad4\u8ca0\u8cac\u4eba\u6642\u53ef\u4ee5\u4f7f\u7528\uff0c\u4e26\u7d66\u4eba\u4e00\u7a2e\u79ae\u8c8c\u7684\u5370\u8c61\u3002\u7576\u4f60\u7684\u90f5\u4ef6\u5f97\u5230\u56de\u8986\u6642\uff0c\u6211\u76f8\u4fe1\u4f60\u6703\u770b\u5230\u8ca0\u8cac\u4eba\u7684\u540d\u5b57\u3002\u5f9e\u90a3\u6642\u958b\u59cb\uff0c\u4f60\u53ef\u4ee5\u4f7f\u7528\u500b\u4eba\u7684\u540d\u5b57\uff0c\u4f8b\u5982\u300cHello Nicola,\u300d\u3002<\/span>
\n<\/span>\u63a5\u4e0b\u4f86\uff0c\u9996\u5148\u63d0\u4f9b\u4f60\u7684\u540d\u5b57\u3001\u9810\u8a02\u65e5\u671f\uff0c\u4e26\u8a18\u5f97\u63d0\u4f9b\u53c3\u8003\u7de8\u865f\u3002\u9019\u6a23\u98ef\u5e97\u65b9\u5c31\u80fd\u7acb\u5373\u77e5\u9053\u4f60\u662f\u54ea\u4e00\u7b46\u9810\u8a02\u3002<\/span>
\n<\/span>\u63a5\u8457\uff0c\u8b93\u6211\u5011\u89e3\u91cb\u4e00\u4e0b<\/span>\u300cUnfortunately my flight has been cancelled so I would like to cancel my booking and would like to get a refund.\u300d<\/b>\u9019\u53e5\u8a71\u3002<\/span>
\n<\/span>
\n<\/span>\u9996\u5148\u4f7f\u7528<\/span>Unfortunately\uff08\u907a\u61be\u5730\uff09<\/b><\/span>\u4f86\u8868\u9054\u4f60\u7684\u60c5\u611f\u3002\u63a5\u8457\u660e\u78ba\u5730\u63d0\u51fa\u300ccancel my booking\u300d\uff08\u53d6\u6d88\u6211\u7684\u9810\u8a02\uff09\u548c\u300cget a refund\u300d\uff08\u9000\u6b3e\uff09\u7684\u8981\u6c42\u3002<\/span>\u300cThank you for your help in advance.\u300d\u662f\u5e38\u7528\u7684\u4e8b\u5148\u611f\u8b1d\u5c0d\u65b9\u7684\u8868\u9054\u3002\u800c\u300cI look forward to hearing from you soon.\u300d\u5247\u8868\u793a\u300c\u671f\u5f85\u76e1\u5feb\u6536\u5230\u60a8\u7684\u56de\u4fe1\u300d\uff0c\u9019\u4e5f\u662f\u5546\u696d\u4fe1\u51fd\u548c\u79c1\u4eba\u4fe1\u51fd\u4e2d\u5e38\u898b\u7684\u7d50\u5c3e\u7528\u8a9e\u3002<\/span>
\n<\/span>\u5728\u540d\u5b57\u4e4b\u524d\u4e0d\u8981\u5fd8\u8a18\u4f7f\u7528<\/span>\u300cKind regards,\u300d\u9019\u500b\u56fa\u5b9a\u7528\u8a9e\u4f5c\u70ba\u7d50\u5c3e\u554f\u5019\u8a9e<\/b><\/span>\u3002\u5176\u4ed6\u9078\u64c7\u9084\u6709\u300cBest wishes, Regards\u300d\u7b49\u4e5f\u53ef\u4ee5\u3002<\/span><\/p>\n

 <\/p>\n

\u5728\u9000\u6b3e\u76f8\u95dc\u7684\u6295\u8a34\u4e2d\uff0c\u6709\u54ea\u4e9b\u53ef\u4ee5\u4f7f\u7528\u7684\u53e5\u5b50\uff1f<\/b><\/h2>\n


\n<\/span>\u7576\u5411\u8cfc\u8cb7\u7684\u5546\u5bb6\u63d0\u51fa\u62b1\u6028\u6642\uff0c\u6211\u5011\u61c9\u8a72\u4fdd\u6301\u51b7\u975c\uff0c\u512a\u5148\u8003\u616e\u9806\u5229\u9000\u6b3e\u7684\u89e3\u6c7a\u65b9\u6848\uff0c\u800c\u4e0d\u8981\u904e\u65bc\u60c5\u7dd2\u5316\u3002\u5728\u570b\u5916\uff0c\u8ca0\u8cac\u4eba\u8207\u5728\u53f0\u7063\u5c0d\u5f85\u5546\u54c1\u7455\u75b5\u7684\u5ba2\u8a34\u6642\u6240\u5c55\u73fe\u7684\u614b\u5ea6\u4e0d\u540c\uff0c\u5c0d\u5f85\u62b1\u6028\u7684\u56de\u61c9\u53ef\u80fd\u6703\u662f\u300c\u9019\u4e0d\u662f\u6211\u7684\u932f\u300d\u7684\u614b\u5ea6\u3002\u56e0\u6b64\uff0c\u5373\u4f7f\u4f60\u5927\u8072\u62b1\u6028\uff0c\u4e5f\u53ea\u662f\u6d6a\u8cbb\u9ad4\u529b\u800c\u5df2\u3002<\/span><\/p>\n

\u56e0\u6b64\uff0c\u6211\u5efa\u8b70\u5728\u5c0d\u8a71\u958b\u59cb\u6642\u4f7f\u7528\u4ee5\u4e0b\u7684\u8868\u9054\u65b9\u5f0f\uff0c\u4ee5\u5feb\u901f\u63a8\u9032\u4e8b\u60c5\u7684\u9032\u5c55\u3002<\/span><\/p>\n

 <\/p>\n

– I\u2019m calling to complain about<\/b>
\n<\/span>\u6211\u6253\u96fb\u8a71\u4f86\u6295\u8a34\uff5e\u3002<\/span>
\n<\/span>– I\u2019m emailing to complain about<\/b>
\n<\/span>\u6211\u767c\u9001\u90f5\u4ef6\u4f86\u6295\u8a34\uff5e\u3002<\/span>
\n<\/span>– I\u2019m disappointed with<\/b>
\n<\/span>\u6211\u5c0d\uff5e\u611f\u5230\u5931\u671b\u3002<\/span>
\n<\/span>– I regret to say that I\u2019m not happy about<\/b>
\n<\/span>\u6211\u5f88\u907a\u61be\u5730\u8aaa\uff0c\u6211\u5c0d\uff5e\u4e0d\u6eff\u610f\u3002<\/span><\/h5>\n

\u5728\u8868\u9054\u4ee5\u4e0a\u5167\u5bb9\u5f8c\uff0c\u50b3\u9054\u5e0c\u671b\u9000\u6b3e\u548c\u9000\u6b3e\u7684\u8981\u6c42\u3002<\/span>
\n<\/span><\/p>\n

 <\/p>\n

\n

\u9019\u88e1\u7a0d\u5fae\u9592\u804a\u4e00\u4e0b\uff01<\/b><\/p>\n

\u5927\u5bb6\u5e73\u6642\u90fd\u4f7f\u7528\u300cOK\u300d\u9019\u500b\u8a5e\uff0c\u4f46\u4f60\u77e5\u9053\u70ba\u4ec0\u9ebc\u8981\u7528\u300cOK\u300d\u55ce\uff1f\u5728\u4ee5\u4e0b\u7684\u6587\u7ae0\u4e2d\uff0c\u4ecb\u7d39\u4e86\u300cOK\u300d\u4e00\u8a5e\u7684\u7531\u4f86\u266a\u266a<\/span><\/p>\n

nativecamp.net<\/span><\/a><\/p>\n

\n

 <\/p>\n

\u5728\u9047\u5230\u5404\u7a2e\u9ebb\u7169\u6642\u60f3\u8981\u4f7f\u7528\u7684\u8cc7\u8a0a<\/b><\/h2>\n

 <\/p>\n

\u6709\u4e00\u4e9b\u5b78\u6821\u7684\u8ab2\u7a0b\u548c\u82f1\u8a9e\u6559\u6750\u63d0\u4f9b\u5168\u984d\u9000\u6b3e\u7684\u4fdd\u8b49\u3002\u5c0d\u65bc\u5b78\u7fd2\u82f1\u8a9e\u7684\u4eba\u4f86\u8aaa\uff0c\u9019\u4f3c\u4e4e\u662f\u4e00\u500b\u975e\u5e38\u6709\u5438\u5f15\u529b\u7684\u5b78\u7fd2\u8a08\u5283\u3002\u7136\u800c\uff0c\u9019\u4e9b\u4fdd\u8b49\u80cc\u5f8c\u53ef\u80fd\u5b58\u5728\u4e00\u4e9b\u96b1\u85cf\u689d\u4ef6\uff0c\u6211\u5011\u5fc5\u9808\u683c\u5916\u6ce8\u610f\u3002\u6b64\u5916\uff0c\u5728\u4ee4\u4eba\u61a7\u61ac\u7684\u7559\u5b78\u8a08\u5283\u4e2d\uff0c\u8207\u4e2d\u4ecb\u6a5f\u69cb\u7522\u751f\u7cfe\u7d1b\u7684\u60c5\u6cc1\u4e5f\u5f88\u5e38\u898b\u3002<\/span><\/p>\n

\u70ba\u4e86\u907f\u514d\u5728\u652f\u4ed8\u91d1\u9322\u5f8c\u9047\u5230\u9019\u985e\u554f\u984c\uff0c\u6216\u8005\u907f\u514d\u56e0\u7db2\u4e0a\u8cfc\u7269\u554f\u984c\u6216\u5f9e\u6d77\u5916\u8cfc\u8cb7\u5546\u54c1\u7684\u554f\u984c\u800c\u7121\u52a9\uff0c\u6211\u5011\u9700\u8981\u6ce8\u610f\u4e00\u4e9b\u91cd\u8981\u4e8b\u9805\u548c\u53ef\u4ee5\u8aee\u8a62\u7684\u6a5f\u69cb\u8cc7\u8a0a\u3002<\/span><\/p>\n

 <\/p>\n

\n

\u9019\u88e1\u518d\u7a0d\u5fae\u9592\u804a\u4e00\u4e0b\uff01<\/b><\/p>\n

\u4ee5\u4e0b\u6587\u7ae0\u4ecb\u7d39\u4e86\u5982\u4f55\u7528\u82f1\u8a9e\u958b\u73a9\u7b11\u7684\u65b9\u6cd5\uff01\u9019\u4e5f\u662f\u52a0\u6df1\u8207\u5916\u570b\u4eba\u4ea4\u6d41\u7684\u91cd\u8981\u4e00\u74b0\uff01\u8acb\u53c3\u8003\u266a\u266a<\/span><\/p>\n

nativecamp.net<\/span><\/a><\/p>\n

\n

 <\/p>\n

\u7e3d\u7d50\u300c\u8acb\u9000\u6b3e\u300d\u7684\u82f1\u6587<\/b><\/h2>\n

 <\/p>\n

\u9000\u6b3e\u662frefund\u3001\u9000\u8ca8\u662freturn\u3002<\/b><\/span><\/p>\n

\u5728\u65e5\u5e38\u751f\u6d3b\u4e2d\uff0c\u9000\u6b3e\u548c\u8981\u6c42\u9000\u6b3e\u662f\u5f88\u5e38\u898b\u7684\u4e8b\u60c5\u3002<\/span>
\n<\/span>\u6211\u4e5f\u7d93\u5e38\u5728\u7dda\u4e0a\u8a02\u8cfc\u98df\u54c1\uff0c\u6709\u6642\u6703\u9047\u5230\u86cb\u788e\u4e86\u6216\u6c34\u679c\u8150\u721b\u7684\u60c5\u6cc1\u3002\u5728\u67d0\u500b\u9ad8\u7d1a\u767e\u8ca8\u516c\u53f8\u8a02\u8cfc\u7fa9\u5927\u5229\u9eb5\u7897\u6642\uff0c\u7d50\u679c\u9001\u4f86\u7684\u6642\u5019\u7897\u788e\u4e86\u3002\u9019\u6a23\u7684\u6642\u5019\uff0c\u6211\u6703\u6beb\u4e0d\u7336\u8c6b\u5730\u767c\u9001\u90f5\u4ef6\u3002\u5982\u679c\u662f\u5e73\u6642\u4e0d\u592a\u5e38\u8cb7\u7684\u6771\u897f\uff0c\u6211\u4e5f\u6703\u9644\u4e0a\u8a72\u5546\u54c1\u7684\u7167\u7247\u3002<\/span><\/p>\n

\u5728\u82f1\u570b\uff0c\u5373\u4f7f\u63d0\u5230\u9000\u6b3e\uff0c\u4ed6\u5011\u5f88\u5c11\u6703\u554f\u7d30\u7bc0\uff0c\u800c\u4e14\u5927\u90e8\u5206\u9000\u6b3e\u90fd\u6703\u5728\u5e7e\u5929\u5167\u9000\u9084\u5230\u9280\u884c\u5e33\u6236\u4e0a\u3002<\/span>
\n<\/span>\u5927\u5bb6\u4e5f\u4e0d\u8981\u5ba2\u6c23\uff0c\u52aa\u529b\u8b93\u81ea\u5df1\u80fd\u5920\u6e05\u695a\u5730\u8868\u9054\u9000\u6b3e\u7684\u9700\u6c42\uff01<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

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Could you please give me a refund? \u73fe\u5728\uff0c\u8b93\u6211\u5011\u900f\u904e\u4e00\u4e9b\u4f8b\u53e5\u4f86\u770b\u4e00\u4e0b\u5728\u8cfc\u8cb7\u7684\u5546\u5e97\u8acb\u6c42\u9000\u6b3e\u7684\u60c5\u5883\u3002 \u4f60\uff1aHi. \u5e97\u54e1\uff1aHi, how can I help you? \u4f60\uff1aI bought XX, it\u2019s too big for me. Can I get a refund please? \u5e97\u54e1\uff1aNo problem. \u4f60\uff1a\u4e0d\u597d\u610f\u601d\u3002 \u5e97\u54e1\uff1a\u60a8\u597d\uff0c\u6709\u751a\u9ebc\u9700\u8981\u5e6b\u5fd9\u7684\u55ce\uff1f \u4f60\uff1a\u6211\u8cb7\u4e86XX\uff0c\u4f46\u662f\u592a\u5927\u4e86\u3002\u53ef\u4ee5\u9000\u6b3e\u55ce\uff1f \u5e97\u54e1\uff1a\u597d\u7684\uff0c\u6211\u660e\u767d\u4e86\u3002 \u73fe\u5728\uff0c\u8b93\u6211\u5011\u4ecb\u7d39\u4e00\u4e9b\u5728\u5546\u5e97\u8acb\u6c42\u9000\u6b3e\u6642\u9700\u8981\u77e5\u9053\u7684\u4e8b\u60c5\u3002   \u5728\u5546\u5e97\u9000\u6b3e\u6642\uff0c\u61c9\u8a72\u600e\u9ebc\u505a\uff1f\u6a21\u64ec\u9000\u8ca8\u6d41\u7a0b\uff01   \u5230\u76ee\u524d\u70ba\u6b62\uff0c\u6211\u5011\u5df2\u7d93\u4e86\u89e3\u4e86\u5728\u82f1\u8a9e\u4e2d\u8868\u9054\u300c\u53ef\u4ee5\u9000\u6b3e\u55ce\uff1f\u300d\u7684\u65b9\u5f0f\u3002 \u6211\u5011\u4e5f\u77e5\u9053\u53ef\u4ee5\u8f15\u9b06\u5730\u63d0\u51fa\u9000\u6b3e\u8acb\u6c42\u3002 \u90a3\u9ebc\uff0c\u5be6\u969b\u4e0a\u5728\u9032\u884c\u9019\u500b\u884c\u52d5\u6642\u6703\u767c\u751f\u4ec0\u9ebc\u5462\uff1f \u9996\u5148\uff0c\u4f60\u9700\u8981\u524d\u5f80\u300c\u9000\u8ca8\u300d\u6ac3\u6aaf\u3002   – Return\uff08\u9000\u8ca8\uff09   \u7576\u4f60\u60f3\u8981\u9000\u8ca8\u6642\uff0c\u6703\u4ee5\u300cReturn\u300d\u7684\u65b9\u5f0f\u8868\u9054\u3002 \u5728\u5927\u578b\u5546\u5e97\u4e2d\uff0c\u9000\u8ca8\u901a\u5e38\u5728\u7d50\u5e33\u6ac3\u53f0\u4e4b\u5916\u7684\u5730\u65b9\u8655\u7406\u3002\u6709\u6642\u6703\u6709\u540d\u70ba\u300cReturn\u300d\u7684\u6ac3\u53f0\uff0c\u6216\u8005\u5728\u5ba2\u6236\u670d\u52d9\u6ac3\u53f0\u8655\u7406\u3002 \u7576\u8f2a\u5230\u4f60\u6642\uff0c Can I return it\/them please? I would like to return it\/them. \u9019\u6a23\u8aaa\u660e\u4e26\u5c07\u8981\u9000\u8ca8\u7684\u5546\u54c1\u653e\u5728\u6ac3\u53f0\u4e0a\u3002 … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":6,"featured_media":4184,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[59,38],"tags":[],"class_list":["post-2926","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-usable","category-practice"],"aioseo_notices":[],"views":50895,"_links":{"self":[{"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/posts\/2926","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/comments?post=2926"}],"version-history":[{"count":4,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/posts\/2926\/revisions"}],"predecessor-version":[{"id":25566,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/posts\/2926\/revisions\/25566"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/media\/4184"}],"wp:attachment":[{"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/media?parent=2926"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/categories?post=2926"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/tags?post=2926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}