{"id":25561,"date":"2026-03-10T09:00:45","date_gmt":"2026-03-10T01:00:45","guid":{"rendered":"https:\/\/nativecamp.net\/zh-tw\/blog\/?p=25561"},"modified":"2026-03-12T09:02:15","modified_gmt":"2026-03-12T01:02:15","slug":"%e3%80%8c%e8%ab%8b%e9%80%80%e6%ac%be%e3%80%8d%e8%8b%b1%e6%96%87%e6%80%8e%e9%ba%bc%e8%aa%aa%ef%bc%9f%e9%80%80%e8%b2%a8%e9%80%80%e6%ac%be%e5%9c%a8%e5%9c%8b%e5%a4%96%e5%85%b6%e5%af%a6%e5%be%88%e5%b8%b8","status":"publish","type":"post","link":"https:\/\/nativecamp.net\/zh-tw\/blog\/25561\/","title":{"rendered":"\u300c\u8acb\u9000\u6b3e\u300d\u82f1\u6587\u600e\u9ebc\u8aaa\uff1f\u9000\u8ca8\u9000\u6b3e\u5728\u570b\u5916\u5176\u5be6\u5f88\u5e38\u898b"},"content":{"rendered":"

\u8cfc\u7269\u771f\u7684\u5f88\u96e3\u5b8c\u5168\u4e0d\u51fa\u72c0\u6cc1\uff0c\u7b46\u8005\u81ea\u5df1\u5c31\u78b0\u904e\u4e0d\u5c11\u8b93\u4eba\u96e3\u4ee5\u7f6e\u4fe1\u7684\u60c5\u5f62\uff0c\u6bd4\u5982\uff1a<\/span><\/p>\n

\u300c\u7db2\u8def\u8cb7\u7684\u8863\u670d\uff0c\u6536\u5230\u624d\u767c\u73fe\u7248\u578b\u5b8c\u5168\u4e0d\u9069\u5408\u3002\u300d
\n<\/b>\u300c\u5728\u62cd\u8ce3\u5e73\u53f0\u4e0b\u55ae\u5f8c\uff0c\u5546\u54c1\u4e00\u76f4\u6c92\u6709\u5bc4\u5230\u3002\u300d
\n<\/b>\u300c\u5f9e\u570b\u5916\u96fb\u5546\u8cb7\u7684\u6771\u897f\uff0c\u4e00\u62c6\u7bb1\u5c31\u767c\u73fe\u58de\u6389\u4e86\u3002\u300d<\/b><\/p>\n

\u73fe\u5728\u8de8\u570b\u8cfc\u7269\u5f88\u65b9\u4fbf\uff0c\u4f46\u7cfe\u7d1b\u4e5f\u8ddf\u8457\u8b8a\u591a\u3002\u9047\u5230\u554f\u984c\u6642\uff0c\u6700\u76f4\u63a5\u6709\u6548\u7684\u65b9\u5f0f\uff0c\u5c31\u662f\u9000\u8ca8\u4e26\u8981\u6c42\u9000\u6b3e\u3002\u5f88\u591a\u4eba\u4e00\u60f3\u5230\u8981\u7528\u82f1\u6587\u6e9d\u901a\u9000\u6b3e\u4e8b\u5b9c\u5c31\u6703\u7dca\u5f35\uff0c\u89ba\u5f97\u81ea\u5df1\u82f1\u6587\u4e0d\u5920\u597d\u3002<\/span><\/p>\n

\u5176\u5be6\u4e0d\u7528\u60f3\u5f97\u592a\u96e3\u3002\u9000\u6b3e\u5728\u82f1\u6587\u88e1\u6709\u56fa\u5b9a\u8aaa\u6cd5\uff0c\u53ea\u8981\u8a18\u4f4f\u5e7e\u500b\u5e38\u7528\u53e5\u578b\uff0c\u5927\u591a\u6578\u60c5\u6cc1\u90fd\u80fd\u9806\u5229\u8655\u7406\u3002<\/span><\/p>\n

\u672c\u7bc7\u6587\u7ae0\u5c07\u6703\u7528\u6700\u751f\u6d3b\u5316\u7684\u65b9\u5f0f\uff0c\u4ecb\u7d39\u5982\u4f55\u7528\u82f1\u6587\u8981\u6c42\u9000\u6b3e<\/strong><\/span>\u3002\u4e0d\u7ba1\u662f\u5728\u5be6\u9ad4\u5e97\u9762\uff0c\u9084\u662f\u5beb\u90f5\u4ef6\uff0c\u90fd\u4e00\u5b9a\u80fd\u6d3e\u4e0a\u7528\u5834\u5594\u3002<\/span><\/p>\n

 <\/p>\n

\u300c\u9000\u6b3e\u300d\u7684\u82f1\u6587\u662f refund<\/b><\/h2>\n

\u5728\u82f1\u6587\u88e1\uff0c\u300c\u9000\u6b3e\u300d\u6700\u5e38\u7528\u7684\u5b57\u5c31\u662f refund<\/b><\/span>\u3002<\/span><\/p>\n

\u4e0d\u7ba1\u4f60\u662f\u5728\u65c5\u904a\u6642\u901b\u8857\uff0c\u9084\u662f\u5728\u53f0\u7063\u7528\u8de8\u5883\u96fb\u5546\u8cfc\u8cb7\u5546\u54c1\uff0c\u53ea\u8981\u9047\u5230\u5c3a\u5bf8\u4e0d\u5408\u3001\u984f\u8272\u4e0d\u5c0d\u3001\u5546\u54c1\u640d\u58de\uff0c\u90fd\u6709\u53ef\u80fd\u9700\u8981\u7528\u5230\u9019\u500b\u5b57\u3002<\/span><\/p>\n

\u7b46\u8005\u4e5f\u89c0\u5bdf\u5230\uff0c\u5f88\u591a\u4eba\u5176\u5be6\u4e0d\u662f\u4e0d\u6703\u8aaa\uff0c\u800c\u662f\u300c\u4e0d\u597d\u610f\u601d\u8aaa\u300d\u3002\u6709\u4e9b\u4eba\u751a\u81f3\u6703\u9ed8\u9ed8\u653e\u68c4\uff0c\u5fc3\u88e1\u60f3\uff1a\u300c\u7b97\u4e86\uff0c\u5c31\u7576\u8cb7\u500b\u7d93\u9a57\u3002\u300d<\/span><\/p>\n

\u4f46\u63db\u500b\u89d2\u5ea6\u60f3\u2014\u2014\u5982\u679c\u6210\u529f\u9000\u6b3e\uff0c\u4f60\u5c31\u80fd\u628a\u9322\u62ff\u56de\u4f86\uff0c\u8cb7\u771f\u6b63\u559c\u6b61\u7684\u6771\u897f\u3002\u9019\u5176\u5be6\u662f\u5f88\u5408\u7406\u7684\u6b0a\u76ca\u3002<\/span><\/p>\n

\u6240\u4ee5\uff0c\u5148\u628a refund<\/b> \u8a18\u8d77\u4f86\u3002\u63a5\u4e0b\u4f86\u6211\u5011\u770b\u5be6\u969b\u600e\u9ebc\u8aaa\u3002<\/span><\/p>\n

 <\/p>\n

\u300c\u53ef\u4ee5\u9000\u6b3e\u55ce\uff1f\u300d\u7684\u5be6\u7528\u82f1\u6587\u7247\u8a9e<\/b><\/h2>\n

\u5728\u5f88\u591a\u82f1\u8a9e\u7cfb\u570b\u5bb6\uff0c\u5c31\u7b97\u53ea\u662f\u81ea\u5df1\u8cb7\u932f\uff0c\u9867\u5ba2\u63d0\u51fa\u9000\u6b3e\u4e5f\u5f88\u5e38\u898b\uff0c\u5e97\u54e1\u901a\u5e38\u4e5f\u6703\u5f88\u81ea\u7136\u5730\u5354\u52a9\u3002<\/span><\/p>\n

\u53ef\u4ee5\u5148\u8a18\u4f4f\u4e09\u500b\u91cd\u9ede\uff1a<\/span><\/p>\n

\u4ee5\u81ea\u5df1\u70ba\u4e3b\u8a9e\u8acb\u6c42\u9000\u6b3e<\/strong>\u6642\uff0c\u53ef\u4ee5\u8aaa get a refund<\/strong>\u3002
\n\u60f3\u660e\u78ba\u8868\u793a\u300c\u5e0c\u671b\u5168\u984d\u9000\u6b3e\u300d<\/strong>\u6642\uff0c\u53ef\u4ee5\u8aaa get a full refund<\/strong>\u3002
\n\u4ee5\u5c0d\u65b9\u70ba\u4e3b\u8a9e\u3001\u76f4\u63a5\u8981\u6c42\u5c0d\u65b9\u9000\u6b3e<\/strong>\u6642\uff0c\u53ef\u4ee5\u8aaa give me a refund<\/strong>\u3002<\/h6>\n

\u4f8b\u53e5\uff1a<\/span><\/p>\n

Can I get a refund, please?<\/strong>
\n\u53ef\u4ee5\u9000\u6211\u6b3e\u55ce\uff1f
\nI would like to get a refund.<\/strong>
\n\u6211\u60f3\u8fa6\u7406\u9000\u6b3e\u3002
\nCould you please give me a refund?<\/strong>
\n\u53ef\u4ee5\u8acb\u4f60\u5e6b\u6211\u8fa6\u7406\u9000\u6b3e\u55ce\uff1f<\/h5>\n

\u4f86\u770b\u770b\u5728\u5e97\u88e1\u7684\u5be6\u969b\u5c0d\u8a71\u7bc4\u4f8b\u5427\u3002<\/p>\n

Customer: Hi.<\/strong>
\n\u9867\u5ba2\uff1a\u4f60\u597d\u3002
\nStaff: Hi, how can I help you?<\/strong>
\n\u5e97\u54e1\uff1a\u60a8\u597d\uff0c\u8acb\u554f\u9700\u8981\u4ec0\u9ebc\u5e6b\u5fd9\uff1f
\nCustomer: I bought this XX, but it doesn’t fit me. Can I get a refund, please?<\/span><\/strong>
\n\u9867\u5ba2\uff1a\u6211\u8cb7\u4e86\u9019\u500bXX\uff0c\u4f46\u5c3a\u5bf8\u4e0d\u5408\u3002\u53ef\u4ee5\u5e6b\u6211\u9000\u6b3e\u55ce\uff1f
\nStaff: Sure, no problem.<\/strong>
\n\u5e97\u54e1\uff1a\u7576\u7136\u53ef\u4ee5\uff0c\u6c92\u554f\u984c\u3002<\/samp><\/p>\n

\u600e\u9ebc\u6a23\u5462\uff1f\u770b\u4e86\u4f8b\u53e5\u5f8c\uff0c\u662f\u4e0d\u662f\u6703\u89ba\u5f97\u5176\u5be6\u6c92\u6709\u60f3\u50cf\u4e2d\u96e3\uff1f<\/span><\/p>\n

 <\/p>\n

\u5728\u5be6\u9ad4\u5e97\u9762\u8981\u600e\u9ebc\u8fa6\u7406\u9000\u6b3e\uff1f\u4e00\u8d77\u4f86\u6a21\u64ec\u9000\u8ca8\u6d41\u7a0b\uff01<\/b><\/h2>\n

\u4e86\u89e3\u8aaa\u6cd5\u4e4b\u5f8c\uff0c\u63a5\u4e0b\u4f86\u5c31\u662f\u5be6\u969b\u6d41\u7a0b\u4e86\u3002<\/span><\/p>\n

\u9996\u5148\uff0c\u8981\u627e\u5230\u8ca0\u8cac\u8fa6\u7406\u9000\u63db\u8ca8\u7684\u6ac3\u6aaf\u3002<\/span><\/p>\n

return\uff08\u9000\u8ca8\uff09<\/b><\/h3>\n

\u7576\u4f60\u8981\u628a\u5546\u54c1\u9000\u56de\u53bb\uff0c\u82f1\u6587\u7528 return<\/b>\u3002<\/span><\/p>\n

\u5728\u5927\u578b\u5546\u5e97\u88e1\uff0c\u9000\u8ca8\u901a\u5e38\u4e0d\u662f\u5728\u6536\u9280\u53f0\uff0c\u800c\u662f\u5728\u5c08\u9580\u8fa6\u7406\u9000\u63db\u8ca8\u7684\u6ac3\u6aaf\uff0c\u53ef\u80fd\u6703\u5beb\u8457\u300c<\/strong><\/span>Returns\u300d\u300c<\/b>Customer Service\u300d<\/b><\/p>\n

\u8f2a\u5230\u4f60\u6642\uff0c\u53ef\u4ee5\u9019\u6a23\u8aaa\uff1a<\/span><\/p>\n

Can I return this, please?<\/strong>
\n\u8acb\u554f\u6211\u53ef\u4ee5\u9000\u8ca8\u55ce\uff1f
\nI would like to return these items.<\/strong>
\n\u6211\u60f3\u9000\u9084\u9019\u4e9b\u5546\u54c1\u3002<\/h5>\n

\u6709\u4e9b\u5e97\u54e1\u6703\u76f4\u63a5\u554f\u4f60\uff1a<\/span><\/p>\n

Would you like a refund?
\n<\/b>\u60a8\u60f3\u8981\u9000\u8ca8\u55ce\uff1f<\/h5>\n

\u9019\u6642\u5019\u4f60\u53ea\u8981\u56de\u7b54 yes \u5c31\u53ef\u4ee5\u3002<\/span><\/p>\n

faulty items or change of mind\uff08\u5546\u54c1\u7455\u75b5\u9084\u662f\u6539\u8b8a\u5fc3\u610f\uff1f\uff09<\/b><\/h3>\n

\u5e97\u54e1\u901a\u5e38\u6703\u554f\u9000\u8ca8\u539f\u56e0\uff0c\u5e38\u898b\u7684\u6709\u5169\u7a2e\uff1a<\/span><\/p>\n

Faulty items<\/b>\uff1a\u5546\u54c1\u6709\u7455\u75b5
\nChange of mind<\/b>\uff1a\u55ae\u7d14\u4e0d\u60f3\u8981\u4e86<\/span><\/p>\n

\u5169\u7a2e\u60c5\u6cc1\u5f88\u591a\u5e97\u90fd\u53ef\u4ee5\u9000\u6b3e\uff0c\u4f46\u5982\u679c\u662f\u79ae\u7269\uff0c\u6709\u6642\u53ea\u80fd\u63db\u8ca8\u3002<\/span><\/p>\n

It’s defective.
\n<\/b>\u9019\u500b\u6709\u7455\u75b5\u3002
\nSorry, I’ve changed my mind.
\n<\/b>\u4e0d\u597d\u610f\u601d\uff0c\u6211\u6539\u8b8a\u4e3b\u610f\u4e86\u3002
\n<\/b><\/h5>\n

refunds and returns policy\uff08\u9000\u63db\u8ca8\u653f\u7b56\uff09<\/b><\/h3>\n

\u9000\u8ca8\u901a\u5e38\u6709\u6642\u9593\u9650\u5236\uff0c\u4e5f\u8981\u6ce8\u610f\u5546\u54c1\u72c0\u614b\u3002<\/span><\/p>\n

\u5982\u679c\u770b\u5230\uff1a<\/span>within 28 days <\/b>\u9019\u985e\u7684\u53e5\u5b50\uff0c<\/span>\u610f\u601d\u5c31\u662f\u5f9e\u6536\u64da\u65e5\u671f\u8d77 28 \u5929\u5167\u53ef\u4ee5\u9000\u3002\u591a\u6578\u60c5\u6cc1\u4e0b\uff0c\u53ea\u8981\u6c92\u6709\u4f7f\u7528\u75d5\u8de1\uff0c\u5c31\u6709\u6a5f\u6703\u6210\u529f\u9000\u6b3e\u3002<\/span><\/p>\n

receipt\uff08\u6536\u64da\uff0f\u767c\u7968\uff09<\/b><\/h3>\n

\u5e7e\u4e4e\u6240\u6709\u9000\u6b3e\u90fd\u9700\u8981\u51fa\u793a\u6536\u64da\u3002
\u4e0d\u7ba1\u662f\u5be6\u9ad4\u5e97\u9762\u9084\u662f\u7db2\u8cfc\uff0c\u53ea\u8981\u8981\u8fa6\u7406\u9000\u6b3e\uff0c\u5e97\u5bb6\u901a\u5e38\u90fd\u6703\u8981\u6c42\u8cfc\u8cb7\u8b49\u660e\u3002<\/p>\n

\u53e6\u5916\u8981\u6ce8\u610f\u9000\u6b3e\u65b9\u5f0f\u3002<\/p>\n

\u539f\u672c\u7528\u4ec0\u9ebc\u65b9\u5f0f\u4ed8\u6b3e\uff0c\u901a\u5e38\u5c31\u6703\u9000\u56de\u540c\u4e00\u7a2e\u65b9\u5f0f\u3002
\n\u5982\u679c\u662f\u5237\u5361\u8cfc\u8cb7\uff0c\u9000\u6b3e\u591a\u534a\u6703\u9000\u56de\u539f\u5361\u3002
\n\u6709\u4e9b\u5e97\u5bb6\u6703\u8981\u6c42\u51fa\u793a\u7576\u6642\u5237\u5361\u7684\u90a3\u5f35\u5361\u7247\u3002<\/p>\n

\u9019\u4e00\u9ede\u5f88\u591a\u4eba\u6703\u5ffd\u7565\u3002
\u7d50\u679c\u4eba\u5230\u73fe\u5834\u624d\u767c\u73fe\u5361\u6c92\u5e36\uff0c\u53ea\u80fd\u6539\u5929\u518d\u8dd1\u4e00\u8d9f\u3002<\/p>\n

\n

\u5728\u5be6\u9ad4\u5e97\u9762\u8981\u6c42\u9000\u6b3e\u7684\u5169\u5927\u79d8\u8a23<\/b><\/h2>\n

1. \u4fdd\u6301\u79ae\u8c8c<\/b><\/h4>\n

\u4e0d\u7ba1\u662f\u4e0d\u662f\u5c0d\u65b9\u7684\u554f\u984c\uff0c\u4fdd\u6301\u79ae\u8c8c\u7684\u614b\u5ea6\u8207\u6eab\u548c\u7684\u8a9e\u6c23\u771f\u7684\u5f88\u91cd\u8981\u3002<\/span><\/p>\n

\u5efa\u8b70\u591a\u7528\uff1a<\/span><\/p>\n

please<\/b>
\nwould like<\/b>
\ncould you please<\/b><\/h5>\n

\u96d6\u7136 get my money back<\/b> \u4e5f\u662f\u9000\u6b3e\u7684\u610f\u601d\uff0c\u4f46\u8a9e\u6c23\u6bd4\u8f03\u76f4\u63a5\u4e14\u53e3\u8a9e\u3002\u9084\u662f\u5efa\u8b70\u7528\u6b63\u5f0f\u4e00\u9ede\u7684 refund<\/b>\u3002<\/span><\/p>\n

2. \u96e2\u958b\u524d\u79ae\u8c8c\u9053\u5225<\/b><\/h4>\n

\u4e8b\u60c5\u8655\u7406\u5b8c\uff0c\u8a18\u5f97\u7c21\u55ae\u8aaa\u4e00\u53e5\uff1a<\/span><\/p>\n

Thank you! Have a nice day!<\/b><\/h5>\n

\u9019\u6a23\u65e2\u4e0d\u50b7\u548c\u6c23\uff0c\u4e5f\u6703\u8b93\u6574\u500b\u904e\u7a0b\u66f4\u52a0\u9806\u66a2\u5713\u6eff\u3002
\n<\/span><\/p>\n

\u5230\u76ee\u524d\u70ba\u6b62\uff0c\u6211\u5011\u770b\u7684\u662f\u5728\u5be6\u9ad4\u5e97\u9762\u8fa6\u7406\u9000\u8ca8\u8207\u9000\u6b3e\u7684\u60c5\u6cc1\u3002
\u63a5\u4e0b\u4f86\u8981\u4ecb\u7d39\u7684\u662f\uff0c\u900f\u904e\u96fb\u5b50\u90f5\u4ef6\u63d0\u51fa\u9000\u6b3e\u7533\u8acb\u7684\u60c5\u5883\u3002<\/p>\n

\n

\u5982\u4f55\u64b0\u5beb\u9000\u6b3e\u8981\u6c42\u7684\u96fb\u5b50\u90f5\u4ef6\uff1f<\/b><\/h2>\n

\u96a8\u8457\u7db2\u8def\u8cfc\u7269\u8d8a\u4f86\u8d8a\u666e\u53ca\uff0c\u73fe\u5728\u5f88\u591a\u9000\u6b3e\u6d41\u7a0b\u90fd\u662f\u900f\u904e\u96fb\u5b50\u90f5\u4ef6\u8655\u7406\u3002<\/p>\n

\u800c\u4e14\u4e0d\u53ea\u662f\u8cb7\u6771\u897f\u624d\u6703\u7528\u5230\u3002<\/p>\n

\u50cf\u662f\u2014\u2014
\u822a\u73ed\u53d6\u6d88<\/strong>
\u98ef\u5e97\u9000\u8a02<\/strong>
\u7dda\u4e0a\u670d\u52d9\u9000\u8cbb<\/strong><\/p>\n

\u9019\u4e9b\u60c5\u6cc1\uff0c\u90fd\u6703\u7528\u5230 refund<\/strong> \u9019\u500b\u5b57\u3002<\/p>\n

\u63db\u53e5\u8a71\u8aaa\uff0crefund \u4e0d\u53ea\u51fa\u73fe\u5728\u8cfc\u7269\u60c5\u5883\uff0c\u800c\u662f\u5404\u7a2e\u300c\u628a\u9322\u9000\u56de\u4f86\u300d\u7684\u5834\u5408\u90fd\u6703\u7528\u5f97\u5230\u3002<\/p>\n

\u4ee5\u4e0b\u4ecb\u7d39\u7c21\u55ae\u7684\u96fb\u5b50\u90f5\u4ef6\u66f8\u5beb\u7bc4\u4f8b\u3002<\/p>\n

Dear Sir\/Madam,<\/span>
\n<\/span>
\nMy name is XX, and I made a reservation for eight nights from X\/X to X\/X.<\/span>
\n<\/span>My booking reference is XXX<\/strong>.<\/span>
\n<\/span>
\nUnfortunately, my flight has been cancelled, so I would like to cancel the reservation and request a refund.<\/strong>
\n<\/span>
\nThank you for your assistance in advance.<\/span>
\n<\/span>
\nI look forward to your reply.<\/span>
\n<\/span>
\nKind regards,<\/span>
\n<\/span>XX<\/span>
\n<\/span><\/h6>\n

\u5beb\u4fe1\u6642\u53ef\u4ee5\u628a\u63e1\u4e09\u500b\u539f\u5247\uff1a<\/span><\/p>\n

1. \u4e00\u958b\u59cb\u5c31\u7d66\u8a02\u55ae\u8cc7\u8a0a\uff1a<\/strong>\u4f8b\u5982\u8a02\u55ae\u7de8\u865f\u3001\u822a\u73ed\u7de8\u865f\u3001\u9810\u8a02\u59d3\u540d\u7b49\u3002\u8b93\u5c0d\u65b9\u6e05\u695a\u77e5\u9053\u662f\u95dc\u65bc\u54ea\u4e00\u7b46\u8cc7\u6599\u3002
\n<\/strong><\/p>\n

2. \u6e05\u695a\u8aaa\u660e\u539f\u56e0\uff1a<\/strong>\u5982\u7bc4\u4f8b\u4e2d\u7528 Unfortunately<\/strong> <\/span>\u5148\u8868\u9054\u300c\u5f88\u907a\u61be\u300d\uff0c\u8a9e\u6c23\u6703\u6bd4\u8f03\u67d4\u548c\u3002
\u63a5\u8457\u76f4\u63a5\u8aaa\u660e\u300cMy flight has been cancelled\u300d<\/span><\/strong>\u822a\u73ed\u53d6\u6d88\u9019\u500b\u4e8b\u5be6\u3002<\/p>\n

3. \u660e\u78ba\u63d0\u51fa\u9000\u6b3e\u8981\u6c42\uff1a<\/strong>\u4e0d\u8981\u53ea\u8aaa\u53d6\u6d88\u9810\u7d04\uff0c\u8981\u6e05\u695a\u5beb\u51fa request a refund \/ get a refund<\/span><\/strong>\uff0c\u8b93\u5c0d\u65b9\u77e5\u9053\u4f60\u5e0c\u671b\u628a\u6b3e\u9805\u9000\u56de\u3002<\/p>\n

\n
\n
\n
\n
\n
\n

\u6700\u5f8c\uff0c\u7d50\u5c3e\u53ef\u4ee5\u52a0\u4e0a\uff1a<\/p>\n

\n

Thank you for your assistance \/ help in advance.<\/strong><\/span>
I look forward to\u00a0 your reply. \/ hearing from you soon.<\/strong><\/span><\/p>\n<\/blockquote>\n

\u6700\u5f8c\u5225\u5fd8\u4e86\u7f72\u540d\u524d\u52a0\u4e0a\uff1a
\nKind regards,<\/strong><\/span>
\u6216 Regards,<\/strong><\/span><\/p>\n

\u53ea\u8981\u8cc7\u8a0a\u5b8c\u6574\u3001\u539f\u56e0\u6e05\u695a\u3001\u8981\u6c42\u660e\u78ba\uff0c \u4e00\u5b9a\u80fd\u52a0\u5feb\u5c0d\u65b9\u8655\u7406\u901f\u5ea6\u3002<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

<\/div>\n<\/div>\n<\/div>\n

\u8207\u9000\u6b3e\u76f8\u95dc\u7684\u5ba2\u8a34\uff0c\u6709\u54ea\u4e9b\u5be6\u7528\u8aaa\u6cd5\uff1f<\/b><\/h2>\n

\u5982\u679c\u5546\u54c1\u771f\u7684\u6709\u554f\u984c\uff0c\u4f60\u4e5f\u53ef\u4ee5\u63d0\u51fa\u5ba2\u8a34\u3002<\/span><\/p>\n

\u82f1\u6587\u88e1\u5e38\u898b\u5169\u500b\u5b57\uff1a<\/span><\/p>\n

complain<\/strong>\uff08\u62b1\u6028\u3001\u6295\u8a34\uff09
claim<\/strong>\uff08\u7533\u8acb\u7406\u8ce0\u3001\u63d0\u51fa\u7d22\u8ce0\uff09<\/p>\n

complain<\/strong> \u6bd4\u8f03\u504f\u5411\u300c\u8868\u9054\u4e0d\u6eff\u300d\uff0c\u5c31\u662f\u544a\u8a34\u5c0d\u65b9\u4f60\u4e0d\u6eff\u610f\u3002\u800c claim<\/strong> \u5247\u662f\u6b63\u5f0f\u63d0\u51fa\u88dc\u511f\u6216\u9000\u6b3e\u7533\u8acb\uff0c\u8a9e\u6c23\u66f4\u504f\u5411\u300c\u8d70\u6d41\u7a0b\u300d\u3002<\/p>\n

\u9019\u88e1\u4e5f\u63d0\u9192\u5404\u4f4d\uff1a\u6d77\u5916\u5ba2\u670d\u901a\u5e38\u6bd4\u8f03\u91cd\u8996\u6548\u7387\uff0c\u4e0d\u592a\u6703\u82b1\u6642\u9593\u770b\u60c5\u7dd2\u6eff\u6eff\u7684\u9577\u7bc7\u62b1\u6028\u3002<\/p>\n

\u8207\u5176\u5beb\u4e00\u5927\u6bb5\u60c5\u7dd2\u767c\u6d29\uff0c\u4e0d\u5982\u76f4\u63a5\u3001\u51b7\u975c\u5730\u628a\u91cd\u9ede\u8aaa\u6e05\u695a\u3002\u4e8b\u60c5\u662f\u4ec0\u9ebc\u3001\u4f60\u5e0c\u671b\u600e\u9ebc\u8655\u7406<\/strong>\uff0c\u8b1b\u660e\u767d\u53cd\u800c\u66f4\u6709\u6548\u7387\uff0c\u4e5f\u66f4\u5bb9\u6613\u5f97\u5230\u56de\u61c9\u3002<\/p>\n

\u4f8b\u53e5<\/span><\/p>\n

I\u2019m calling to complain about my recent order.<\/strong>
\n\u6211\u6253\u96fb\u8a71\u662f\u60f3\u6295\u8a34\u6211\u6700\u8fd1\u7684\u8a02\u55ae\u3002
\n
\nI\u2019m writing to complain about the damaged item I received.<\/strong>
\n\u6211\u5beb\u4fe1\u662f\u8981\u53cd\u6620\u6211\u6536\u5230\u7684\u5546\u54c1\u6709\u640d\u58de\u3002
\n
\nI\u2019m disappointed with the quality of this product.<\/strong>
\n\u6211\u5c0d\u9019\u500b\u7522\u54c1\u7684\u54c1\u8cea\u611f\u5230\u5931\u671b\u3002
\n
\nI regret to say that I\u2019m not satisfied with this purchase.<\/strong>
\n\u5f88\u907a\u61be\u5730\u8aaa\uff0c\u6211\u5c0d\u9019\u6b21\u8cfc\u8cb7\u4e26\u4e0d\u6eff\u610f\u3002<\/h5>\n

\u63a5\u8457\u518d\u8868\u9054\u9000\u6b3e\u7684\u8981\u6c42\uff0c\u6210\u529f\u7387\u6703\u66f4\u9ad8\u3002<\/span><\/p>\n

 <\/p>\n

\u7e3d\u7d50<\/b><\/h2>\n

\u7e3d\u7d50\u672c\u6587\u51fa\u73fe\u7684\u5169\u500b\u6700\u91cd\u8981\u7684\u5b57\uff1a<\/p>\n

\u9000\u6b3e\u662f refund\uff0c\u9000\u8ca8\u662f return<\/strong>\u3002<\/p>\n

\u5176\u5be6\u5728\u570b\u5916\uff0c\u9000\u8ca8\u9000\u6b3e\u771f\u7684\u5f88\u5e38\u898b\u3002\u90a3\u4e0d\u662f\u4ec0\u9ebc\u7279\u5225\u9ebb\u7169\u7684\u4e8b\uff0c\u800c\u662f\u6d88\u8cbb\u6d41\u7a0b\u7684\u4e00\u90e8\u5206\u3002\u7b46\u8005\u5728\u7db2\u8cfc\u6642\uff0c\u4e5f\u6536\u904e\u6545\u969c\u7684\u5546\u54c1\u3001\u7834\u6389\u7684\u98df\u54c1\uff0c\u751a\u81f3\u9023\u9910\u5177\u90fd\u788e\u904e\u3002\u9047\u5230\u554f\u984c\uff0c\u672c\u4f86\u5c31\u6709\u6b0a\u5229\u53cd\u6620\u3002<\/p>\n

\u771f\u7684\u78b0\u5230\u72c0\u6cc1\u6642\uff0c\u4e0d\u9700\u8981\u89ba\u5f97\u5c37\u5c2c\u3002\u91cd\u9ede\u662f\u628a\u4e8b\u60c5\u8b1b\u6e05\u695a\u3002<\/p>\n

\u5982\u679c\u662f\u7db2\u8cfc\uff0c\u8a18\u5f97\u5e7e\u500b\u57fa\u672c\u52d5\u4f5c\uff1a\u5148\u628a\u5546\u54c1\u72c0\u6cc1\u62cd\u4e0b\u4f86\uff0c\u7559\u4e0b\u8b49\u64da\uff1b\u63a5\u8457\u5beb\u4fe1\u8aaa\u660e\u60c5\u6cc1\uff1b\u6700\u5f8c\u660e\u78ba\u63d0\u51fa\u8981 refund\u3002\u8cc7\u8a0a\u5b8c\u6574\u3001\u614b\u5ea6\u6e05\u695a<\/strong>\uff0c\u591a\u6578\u5e97\u5bb6\u5176\u5be6\u8655\u7406\u5f97\u5f88\u6709\u6548\u7387\u3002<\/p>\n

\u5e0c\u671b\u4e0b\u6b21\u9700\u8981\u9000\u6b3e\u6642\uff0c\u4f60\u53ef\u4ee5\u51b7\u975c\u5730\u8aaa\u660e\u72c0\u6cc1\uff0c\u6709\u79ae\u8c8c\u5730\u63d0\u51fa\u8981\u6c42\uff0c\u4e5f\u7406\u76f4\u6c23\u58ef\u5730\u628a\u8a72\u9000\u56de\u4f86\u7684\u6b3e\u9805\u62ff\u56de\u4f86\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"

\u8cfc\u7269\u771f\u7684\u5f88\u96e3\u5b8c\u5168\u4e0d\u51fa\u72c0\u6cc1\uff0c\u7b46\u8005\u81ea\u5df1\u5c31\u78b0\u904e\u4e0d\u5c11\u8b93\u4eba\u96e3\u4ee5\u7f6e\u4fe1\u7684\u60c5\u5f62\uff0c\u6bd4\u5982\uff1a \u300c\u7db2\u8def\u8cb7\u7684\u8863\u670d\uff0c\u6536\u5230\u624d\u767c\u73fe\u7248\u578b\u5b8c\u5168\u4e0d\u9069\u5408\u3002\u300d \u300c\u5728\u62cd\u8ce3\u5e73\u53f0\u4e0b\u55ae\u5f8c\uff0c\u5546\u54c1\u4e00\u76f4\u6c92\u6709\u5bc4\u5230\u3002\u300d \u300c\u5f9e\u570b\u5916\u96fb\u5546\u8cb7\u7684\u6771\u897f\uff0c\u4e00\u62c6\u7bb1\u5c31\u767c\u73fe\u58de\u6389\u4e86\u3002\u300d \u73fe\u5728\u8de8\u570b\u8cfc\u7269\u5f88\u65b9\u4fbf\uff0c\u4f46\u7cfe\u7d1b\u4e5f\u8ddf\u8457\u8b8a\u591a\u3002\u9047\u5230\u554f\u984c\u6642\uff0c\u6700\u76f4\u63a5\u6709\u6548\u7684\u65b9\u5f0f\uff0c\u5c31\u662f\u9000\u8ca8\u4e26\u8981\u6c42\u9000\u6b3e\u3002\u5f88\u591a\u4eba\u4e00\u60f3\u5230\u8981\u7528\u82f1\u6587\u6e9d\u901a\u9000\u6b3e\u4e8b\u5b9c\u5c31\u6703\u7dca\u5f35\uff0c\u89ba\u5f97\u81ea\u5df1\u82f1\u6587\u4e0d\u5920\u597d\u3002 \u5176\u5be6\u4e0d\u7528\u60f3\u5f97\u592a\u96e3\u3002\u9000\u6b3e\u5728\u82f1\u6587\u88e1\u6709\u56fa\u5b9a\u8aaa\u6cd5\uff0c\u53ea\u8981\u8a18\u4f4f\u5e7e\u500b\u5e38\u7528\u53e5\u578b\uff0c\u5927\u591a\u6578\u60c5\u6cc1\u90fd\u80fd\u9806\u5229\u8655\u7406\u3002 \u672c\u7bc7\u6587\u7ae0\u5c07\u6703\u7528\u6700\u751f\u6d3b\u5316\u7684\u65b9\u5f0f\uff0c\u4ecb\u7d39\u5982\u4f55\u7528\u82f1\u6587\u8981\u6c42\u9000\u6b3e\u3002\u4e0d\u7ba1\u662f\u5728\u5be6\u9ad4\u5e97\u9762\uff0c\u9084\u662f\u5beb\u90f5\u4ef6\uff0c\u90fd\u4e00\u5b9a\u80fd\u6d3e\u4e0a\u7528\u5834\u5594\u3002   \u300c\u9000\u6b3e\u300d\u7684\u82f1\u6587\u662f refund \u5728\u82f1\u6587\u88e1\uff0c\u300c\u9000\u6b3e\u300d\u6700\u5e38\u7528\u7684\u5b57\u5c31\u662f refund\u3002 \u4e0d\u7ba1\u4f60\u662f\u5728\u65c5\u904a\u6642\u901b\u8857\uff0c\u9084\u662f\u5728\u53f0\u7063\u7528\u8de8\u5883\u96fb\u5546\u8cfc\u8cb7\u5546\u54c1\uff0c\u53ea\u8981\u9047\u5230\u5c3a\u5bf8\u4e0d\u5408\u3001\u984f\u8272\u4e0d\u5c0d\u3001\u5546\u54c1\u640d\u58de\uff0c\u90fd\u6709\u53ef\u80fd\u9700\u8981\u7528\u5230\u9019\u500b\u5b57\u3002 \u7b46\u8005\u4e5f\u89c0\u5bdf\u5230\uff0c\u5f88\u591a\u4eba\u5176\u5be6\u4e0d\u662f\u4e0d\u6703\u8aaa\uff0c\u800c\u662f\u300c\u4e0d\u597d\u610f\u601d\u8aaa\u300d\u3002\u6709\u4e9b\u4eba\u751a\u81f3\u6703\u9ed8\u9ed8\u653e\u68c4\uff0c\u5fc3\u88e1\u60f3\uff1a\u300c\u7b97\u4e86\uff0c\u5c31\u7576\u8cb7\u500b\u7d93\u9a57\u3002\u300d \u4f46\u63db\u500b\u89d2\u5ea6\u60f3\u2014\u2014\u5982\u679c\u6210\u529f\u9000\u6b3e\uff0c\u4f60\u5c31\u80fd\u628a\u9322\u62ff\u56de\u4f86\uff0c\u8cb7\u771f\u6b63\u559c\u6b61\u7684\u6771\u897f\u3002\u9019\u5176\u5be6\u662f\u5f88\u5408\u7406\u7684\u6b0a\u76ca\u3002 \u6240\u4ee5\uff0c\u5148\u628a refund \u8a18\u8d77\u4f86\u3002\u63a5\u4e0b\u4f86\u6211\u5011\u770b\u5be6\u969b\u600e\u9ebc\u8aaa\u3002   \u300c\u53ef\u4ee5\u9000\u6b3e\u55ce\uff1f\u300d\u7684\u5be6\u7528\u82f1\u6587\u7247\u8a9e \u5728\u5f88\u591a\u82f1\u8a9e\u7cfb\u570b\u5bb6\uff0c\u5c31\u7b97\u53ea\u662f\u81ea\u5df1\u8cb7\u932f\uff0c\u9867\u5ba2\u63d0\u51fa\u9000\u6b3e\u4e5f\u5f88\u5e38\u898b\uff0c\u5e97\u54e1\u901a\u5e38\u4e5f\u6703\u5f88\u81ea\u7136\u5730\u5354\u52a9\u3002 \u53ef\u4ee5\u5148\u8a18\u4f4f\u4e09\u500b\u91cd\u9ede\uff1a \u4ee5\u81ea\u5df1\u70ba\u4e3b\u8a9e\u8acb\u6c42\u9000\u6b3e\u6642\uff0c\u53ef\u4ee5\u8aaa get a refund\u3002 \u60f3\u660e\u78ba\u8868\u793a\u300c\u5e0c\u671b\u5168\u984d\u9000\u6b3e\u300d\u6642\uff0c\u53ef\u4ee5\u8aaa get a full refund\u3002 \u4ee5\u5c0d\u65b9\u70ba\u4e3b\u8a9e\u3001\u76f4\u63a5\u8981\u6c42\u5c0d\u65b9\u9000\u6b3e\u6642\uff0c\u53ef\u4ee5\u8aaa give me a refund\u3002 \u4f8b\u53e5\uff1a Can I get a refund, please? \u53ef\u4ee5\u9000\u6211\u6b3e\u55ce\uff1f I would like to get a refund. \u6211\u60f3\u8fa6\u7406\u9000\u6b3e\u3002 Could you please give me a refund? \u53ef\u4ee5\u8acb\u4f60\u5e6b\u6211\u8fa6\u7406\u9000\u6b3e\u55ce\uff1f \u4f86\u770b\u770b\u5728\u5e97\u88e1\u7684\u5be6\u969b\u5c0d\u8a71\u7bc4\u4f8b\u5427\u3002 Customer: Hi. \u9867\u5ba2\uff1a\u4f60\u597d\u3002 Staff: Hi, how can I help you? \u5e97\u54e1\uff1a\u60a8\u597d\uff0c\u8acb\u554f\u9700\u8981\u4ec0\u9ebc\u5e6b\u5fd9\uff1f Customer: I bought this XX, but it doesn’t fit me. Can I get a refund, please? \u9867\u5ba2\uff1a\u6211\u8cb7\u4e86\u9019\u500bXX\uff0c\u4f46\u5c3a\u5bf8\u4e0d\u5408\u3002\u53ef\u4ee5\u5e6b\u6211\u9000\u6b3e\u55ce\uff1f Staff: Sure, no problem. \u5e97\u54e1\uff1a\u7576\u7136\u53ef\u4ee5\uff0c\u6c92\u554f\u984c\u3002 \u600e\u9ebc\u6a23\u5462\uff1f\u770b\u4e86\u4f8b\u53e5\u5f8c\uff0c\u662f\u4e0d\u662f\u6703\u89ba\u5f97\u5176\u5be6\u6c92\u6709\u60f3\u50cf\u4e2d\u96e3\uff1f   \u5728\u5be6\u9ad4\u5e97\u9762\u8981\u600e\u9ebc\u8fa6\u7406\u9000\u6b3e\uff1f\u4e00\u8d77\u4f86\u6a21\u64ec\u9000\u8ca8\u6d41\u7a0b\uff01 \u4e86\u89e3\u8aaa\u6cd5\u4e4b\u5f8c\uff0c\u63a5\u4e0b\u4f86\u5c31\u662f\u5be6\u969b\u6d41\u7a0b\u4e86\u3002 \u9996\u5148\uff0c\u8981\u627e\u5230\u8ca0\u8cac\u8fa6\u7406\u9000\u63db\u8ca8\u7684\u6ac3\u6aaf\u3002 return\uff08\u9000\u8ca8\uff09 \u7576\u4f60\u8981\u628a\u5546\u54c1\u9000\u56de\u53bb\uff0c\u82f1\u6587\u7528 return\u3002 \u5728\u5927\u578b\u5546\u5e97\u88e1\uff0c\u9000\u8ca8\u901a\u5e38\u4e0d\u662f\u5728\u6536\u9280\u53f0\uff0c\u800c\u662f\u5728\u5c08\u9580\u8fa6\u7406\u9000\u63db\u8ca8\u7684\u6ac3\u6aaf\uff0c\u53ef\u80fd\u6703\u5beb\u8457\u300cReturns\u300d\u300cCustomer Service\u300d \u8f2a\u5230\u4f60\u6642\uff0c\u53ef\u4ee5\u9019\u6a23\u8aaa\uff1a Can I return this, please? … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":25589,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[59,38,41],"tags":[],"class_list":["post-25561","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-usable","category-practice","category-travel"],"aioseo_notices":[],"views":405,"_links":{"self":[{"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/posts\/25561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/comments?post=25561"}],"version-history":[{"count":12,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/posts\/25561\/revisions"}],"predecessor-version":[{"id":25970,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/posts\/25561\/revisions\/25970"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/media\/25589"}],"wp:attachment":[{"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/media?parent=25561"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/categories?post=25561"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/tags?post=25561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}