{"id":14287,"date":"2025-05-13T10:58:06","date_gmt":"2025-05-13T02:58:06","guid":{"rendered":"https:\/\/nativecamp.net\/zh-tw\/blog\/?p=14287"},"modified":"2025-05-13T09:59:42","modified_gmt":"2025-05-13T01:59:42","slug":"%e3%80%8c%e6%8a%95%e8%a8%b4%e3%80%8d%e7%9a%84%e8%8b%b1%e8%aa%9e%e8%a9%b2%e5%a6%82%e4%bd%95%e8%a1%a8%e9%81%94%e5%91%a2%ef%bc%9f","status":"publish","type":"post","link":"https:\/\/nativecamp.net\/zh-tw\/blog\/14287\/","title":{"rendered":"\u300c\u6295\u8a34\u300d\u7684\u82f1\u8a9e\u8a72\u5982\u4f55\u8868\u9054\u5462\uff1f"},"content":{"rendered":"

\u300c\u56e0\u70ba\u5de5\u4f5c\u4e0a\u6536\u5230\u5ba2\u6236\u7684\u6295\u8a34\u800c\u611f\u5230\u6cae\u55aa\u2026\u300d<\/span><\/p>\n

\u300c\u90a3\u5bb6\u5e97\u7684\u8a55\u50f9\u88e1\u6709\u5f88\u591a\u4f86\u81ea\u5ba2\u4eba\u7684\u6295\u8a34\u54e6\uff01\u300d<\/span><\/p>\n

\u6211\u5011\u5e38\u6703\u7528\u300c\u6295\u8a34\u300d\u4f86\u8868\u793a\u300c\u4f86\u81ea\u67d0\u4eba\u7684\u8ca0\u9762\u610f\u898b\u3001\u6216\u4e0d\u6eff\u300d\u5427\uff01\u5b83\u662f\u4e00\u500b\u5728\u5546\u696d\u74b0\u5883\u548c\u65e5\u5e38\u751f\u6d3b\u4e2d\u90fd\u7d93\u5e38\u88ab\u4f7f\u7528\u7684\u8a5e\u5f59\uff0c\u7136\u800c\uff0c\u5927\u5bb6\u77e5\u9053\u300c\u6295\u8a34\u300d\u7684\u82f1\u8a9e\u8207\u300cclaim\u300d\u4e4b\u9593\u7684\u4e0d\u540c\u4e4b\u8655\u55ce\uff1f<\/span><\/p>\n

\u9019\u908a\u63d0\u9192\u5927\u5bb6\uff0c\u5018\u82e5\u60a8\u5c07\u300cclaim\u300d\u4f5c\u70ba\u300c\u6295\u8a34\u300d\u4f86\u8868\u9054\u6642\uff0c\u5c07\u6703\u5f15\u8d77\u4e0d\u5fc5\u8981\u7684\u8aa4\u89e3\u5594\uff01<\/span><\/p>\n

\u9019\u6b21\u6587\u7ae0\uff0c\u6211\u5011\u5c07\u4ecb\u7d39\u4e2d\u6587\u7684\u300c\u6295\u8a34\u300d\u8207\u82f1\u8a9e\u300cclaim\u300d\u7684\u4e0d\u540c\u4e4b\u8655\u3001\u4e26\u8aaa\u660e\u300c\u6295\u8a34\u300d\u6b63\u78ba\u7684\u82f1\u8a9e\u8868\u9054\u65b9\u5f0f<\/strong><\/span>\u3002\u6b64\u5916\uff0c\u6587\u7ae0\u5f8c\u534a\u6bb5\u6211\u5011\u9084\u6703\u63d0\u5230\u50cf\u300c\u516c\u5bd3\u300d\u9019\u6a23\u985e\u4f3c\u7684\u82f1\u8a9e\u8868\u9054\u3002\u6211\u5011\u5e0c\u671b\uff0c\u9019\u7bc7\u6587\u7ae0\u80fd\u5c0d\u60a8\u7684\u82f1\u8a9e\u5b78\u7fd2\u6709\u6240\u5e6b\u52a9\u5594\uff01<\/span><\/p>\n

 <\/p>\n

\u4e2d\u6587\u7684\u300c\u6295\u8a34\u300d\u8207\u300cclaim\u300d<\/b><\/h2>\n

 <\/p>\n

\u4e2d\u6587\u88e1\u7684\u300c\u6295\u8a34\u300d\u5e36\u6709\u300c\u4e0d\u6eff\u3001\u62b1\u6028\u300d\u7684\u8a9e\u610f\u3002\u4e00\u822c\u4f86\u8aaa\uff0c\u7576\u9867\u5ba2\u5c0d\u7522\u54c1\u3001\u6216\u670d\u52d9\u611f\u5230\u4e0d\u6eff\uff0c\u53c8\u6216\u8005\u662f\u767c\u73fe\u554f\u984c\u6642\uff0c\u4fbf\u6703\u63d0\u51fa\u300c\u6295\u8a34\u300d\u3002<\/span><\/p>\n

\u300c\u6295\u8a34\u300d\u9019\u500b\u8a5e\u5f59\u7d93\u5e38\u5728\u65e5\u5e38\u751f\u6d3b\u8207\u5546\u696d\u74b0\u5883\u4e2d\u88ab\u4f7f\u7528\uff0c\u800c\u6709\u8a31\u591a\u4eba\u53ef\u80fd\u90fd\u77e5\u9053\u985e\u4f3c\u5b83\u7684\u82f1\u8a9e\u70ba\u8868\u9054\u70ba\u300cclaim\u300d\u3002\u7136\u800c\uff0c\u5176\u5be6\u82f1\u8a9e\u300cclaim\u300d\u4e2d\uff0c\u537b\u4e26\u672a\u5e36\u6709\u300c\u4e0d\u6eff\u3001\u62b1\u6028\u300d\u7684\u8a9e\u610f\u5594<\/span><\/strong>\uff01\u56e0\u6b64\uff0c\u5018\u82e5\u5927\u5bb6\u5c07\u300c\u6295\u8a34\u300d\u76f4\u63a5\u5c0d\u61c9\u70ba\u82f1\u8a9e\u300cclaim\u300d\u4f86\u4f7f\u7528\u6642\uff0c\u4fbf\u6703\u4f7f\u5916\u570b\u4eba\u7121\u6cd5\u7406\u89e3\u60a8\u60f3\u8868\u9054\u7684\u610f\u601d\u3002<\/span><\/p>\n

claim \u7684\u610f\u601d<\/b>
\n\u52d5\u8a5e\uff1a\uff08\u91dd\u5c0d\u4e8b\u5be6\uff5e\uff09\u8072\u7a31\u3001\u4e3b\u5f35\u3001\u65b7\u8a00 \/ \uff08\u7406\u6240\u7576\u7136\u7684\uff09\u8981\u6c42\u3001\u8acb\u6c42<\/b><\/h6>\n

\u5982\u4e0a\u8ff0\u6240\u898b\uff0c\u300cclaim\u300d\u4ee3\u8868\u300c\u4e3b\u5f35\u3001\u65b7\u8a00\u300d\u3001\u6216\u300c\u8acb\u6c42\u300d\u7684\u610f\u601d\uff0c\u4e14\u4e0d\u5305\u542b\u300c\u6295\u8a34\u300d\u7684\u8a9e\u610f<\/strong><\/span>\u3002\u56e0\u6b64\u8acb\u5927\u5bb6\u8a18\u4f4f\uff0c\u7576\u82f1\u8a9e\u6bcd\u8a9e\u8005\u4f7f\u7528\u300cclaim\u300d\u6642\uff0c\u901a\u5e38\u4e0d\u662f\u5728\u8868\u9054\u300c\u6295\u8a34\u300d\u7684\u6982\u5ff5\u5594\uff01\u53cd\u4e4b\uff0c\u5927\u5bb6\u5728\u60f3\u8868\u9054\u300c\u6295\u8a34\u300d\u6642\uff0c\u4e5f\u8acb\u4e0d\u8981\u4f7f\u7528\u300cclaim\u300d\u3002<\/span><\/p>\n

A : I’m considering claiming a refund for the defective product.<\/b>
\nB : You should contact customer service and explain the issue.<\/b>
\n A : \u6211\u5728\u8003\u616e\u8acb\u6c42\u9000\u9084\u6b64\u7f3a\u9677\u5546\u54c1\u3002<\/span>
\nB : \u4f60\u61c9\u8a72\u806f\u7e6b\u5ba2\u670d\u3001\u4e26\u8aaa\u660e\u554f\u984c\u3002<\/span><\/h5>\n

 <\/p>\n

\u4e2d\u6587\u88e1\u300c\u6295\u8a34\u300d\u7684\u82f1\u8a9e\u8868\u9054\u65b9\u5f0f<\/b><\/h2>\n

 <\/p>\n

\u90a3\u9ebc\uff0c\u4e2d\u6587\u88e1\u7684\u300c\u6295\u8a34\u300d\u8a72\u5982\u4f55\u5728\u82f1\u8a9e\u4e2d\u8868\u9054\u5462\uff1f<\/span><\/p>\n

\u5176\u5be6\uff0c\u300c\u6295\u8a34\u300d\u7684\u82f1\u8a9e\u8868\u9054\u6703\u8aaa\u70ba\u300ccomplaint\u300d<\/strong>\u3002<\/span><\/span><\/p>\n

complaint\u7684\u610f\u601d<\/b>
\n\u540d\u8a5e\uff1a\u62b1\u6028\u3001\u4e0d\u6e80\u3001\u6295\u8a34\u3001\u7262\u9a37<\/b><\/h6>\n

\u300ccomplaint\u300d\u4e3b\u8981\u4ee3\u8868\u300c\u4e0d\u6eff\u3001\u6295\u8a34\u300d\u7684\u610f\u601d\u3002\u4f8b\u5982\uff0c\u5546\u54c1\u3001\u6216\u670d\u52d9\u6709\u554f\u984c\u3001\u6216\u8005\u5c0d\u4ed6\u4eba\u884c\u70ba\u3001\u6216\u5468\u906d\u611f\u5230\u4e0d\u6eff\u6642\uff0c\u4fbf\u53ef\u4f7f\u7528\u300ccomplaint\u300d\u4f86\u8868\u73fe\u3002<\/span><\/p>\n

\u300ccomplaint\u300d\u9664\u4e86\u53ef\u4f5c\u70ba\u300c\u540d\u8a5e\u300d\u4f7f\u7528\u4e4b\u5916\uff0c\u5b83\u4e5f\u53ef\u4ee5\u7528\u4f5c\u300c\u52d5\u8a5e\u300d\u4f7f\u7528\u3001\u4e26\u4ee3\u8868\u300c\u62b1\u6028\u3001\u767c\u7262\u9a37\u3001\u6295\u8a34\u300d\u7b49\u610f\u601d\u3002\u800c\u300cmake a complaint\u300d\u4fbf\u4ee3\u8868\u300c\u63d0\u51fa\u6295\u8a34\u300d\u7684\u610f\u601d\u5594\uff01<\/strong><\/span><\/span><\/p>\n

\u4ee5\u4e0b\u70ba\u4f7f\u7528\u300ccomplaint\uff08\u540d\u8a5e\uff09\u300d\u7684\u82f1\u8a9e\u4f8b\u53e5\uff1a<\/span><\/p>\n

I made a complaint to the restaurant manager about the slow service.<\/b>
\n\u6211\u5411\u9910\u5ef3\u7d93\u7406\u6295\u8a34\u4e86\u670d\u52d9\u901f\u5ea6\u592a\u6162\u3002<\/span>
\n<\/b><\/h5>\n
The noise from the construction site caused several complaints from the neighborhood residents.<\/b>
\n\u4f86\u81ea\u5de5\u5730\u7684\u566a\u97f3\u5f15\u8d77\u9644\u8fd1\u5c45\u6c11\u5011\u7684\u591a\u6b21\u6295\u8a34\u3002<\/span><\/h5>\n

\u4ee5\u4e0b\u70ba\u4f7f\u7528\u300ccomplaint\uff08\u52d5\u8a5e\uff09\u300d\u7684\u82f1\u8a9e\u4f8b\u53e5\uff1a<\/span><\/p>\n

He always complains about the noise coming from the neighbor.<\/b>
\n\u4ed6\u7e3d\u662f\u62b1\u6028\u4f86\u81ea\u9130\u5c45\u7684\u566a\u97f3\u3002<\/span>
\n<\/b><\/h5>\n
I complained to the store clerk about the defective product.<\/b>
\n\u6211\u5411\u5e97\u54e1\u6295\u8a34\u4e86\u6b64\u7f3a\u9677\u5546\u54c1\u3002<\/span><\/h5>\n

 <\/p>\n

\u300c\u6295\u8a34\u300d\u7684\u76f8\u95dc\u8868\u9054<\/b><\/h2>\n

 <\/p>\n

\u63a5\u4e0b\u4f86\uff0c\u6211\u5011\u5c07\u4ecb\u7d39\u4e09\u7a2e\u6b63\u78ba\u7684\u300c\u6295\u8a34\u300d\u76f8\u95dc\u82f1\u8a9e\u8868\u9054\u65b9\u5f0f\u3002<\/span><\/p>\n

\u5176\u4e2d\u9019\u4e9b\u8868\u9054\uff0c\u90fd\u662f\u5927\u5bb6\u5728\u8ac7\u8ad6\u300c\u6295\u8a34\u300d\u6642\uff0c\u7d93\u5e38\u51fa\u73fe\u7684\u8a5e\u5f59\u3002\u6211\u5011\u5efa\u8b70\u5927\u5bb6\u53ef\u4e00\u4f75\u52a0\u4ee5\u7df4\u7fd2\u3001\u4e26\u8a18\u4f4f\u5b83\u5011\u5594\uff01<\/span><\/p>\n

\u656c\u8acb\u53c3\u8003\u4ee5\u4e0b\u5167\u5bb9\u5427\uff01<\/span><\/p>\n

 <\/p>\n

complainer<\/b><\/h3>\n

 <\/p>\n

\u670d\u52d9\u696d\u754c\u7d93\u5e38\u4f7f\u7528\u7684\u300c\u7d93\u5e38\u6027\u8d77\u8a34\u8005\u300d\u9019\u500b\u8a5e\u5f59\u3002\u5b83\u662f\u7528\u4f86\u63cf\u8ff0\u300c\u7d93\u5e38\u62b1\u6028\u3001\u6295\u8a34\u300d\uff0c\u751a\u81f3\u300c\u53ef\u80fd\u6709\u554f\u984c\u884c\u70ba\u300d\u7684\u9867\u5ba2\u3001\u6216\u6d88\u8cbb\u8005\u3002<\/span><\/p>\n

\u5176\u4e2d\uff0c\u300c\u7d93\u5e38\u6027\u8d77\u8a34\u8005\u300d\u7684\u82f1\u8a9e\u8868\u9054\u70ba\u300ccomplainer\u300d\u3002\u800c\u300ccomplainer\u300d\u4fbf\u662f\u4e00\u500b\u4ee3\u8868\u300c\u611b\u62b1\u6028\u7684\u4eba\u300d\u7684\u610f\u601d<\/strong><\/span>\u3001\u4e26\u5e36\u6709\u300c\u8f03\u5f37\u7684\u8ca0\u9762\u8a9e\u610f\u300d\u7684\u8868\u9054\u65b9\u5f0f\u3002<\/span><\/p>\n

\u5018\u82e5\u5927\u5bb6\u8981\u5728\u6b63\u5f0f\u5834\u5408\u4e2d\u8868\u9054\u300c\u7d93\u5e38\u6027\u8d77\u8a34\u8005\u300d\u6642\uff0c\u4fbf\u53ef\u4f7f\u7528\u300ccomplaining customer\uff08\u62b1\u6028\u7684\u9867\u5ba2\uff09\u300d\u3001\u300cdifficult customer\uff08\u96e3\u7e8f\u7684\u9867\u5ba2\uff09\u300d\u3001\u6216\u300cdissatisfied customer\uff08\u4e0d\u6eff\u7684\u9867\u5ba2\uff09\u300d<\/span><\/strong>\u4f86\u8868\u73fe<\/strong><\/span>\u5594\uff01<\/span><\/p>\n

The man is known as a complainer because he always finds something to gripe about.<\/b>
\n\u6b64\u7537\u5b50\u88ab\u8a8d\u70ba\u662f\u611b\u62b1\u6028\u7684\u4eba\uff0c\u56e0\u70ba\u4ed6\u7e3d\u662f\u80fd\u627e\u5230\u4e00\u4e9b\u503c\u5f97\u62b1\u6028\u7684\u4e8b\u3002<\/span>
\n<\/b><\/h5>\n
The hotel staff handled the difficult customer with patience and professionalism.<\/b>
\n\u98ef\u5e97\u7684\u54e1\u5de5\u4ee5\u8010\u5fc3\u548c\u5c08\u696d\u614b\u5ea6\u61c9\u4ed8\u4e86\u6b64\u4f4d\u7d93\u5e38\u6027\u8d77\u8a34\u8005\u3002<\/span><\/h5>\n

 <\/p>\n

\u63d0\u51fa\u6295\u8a34<\/b><\/h3>\n

 <\/p>\n

\u7576\u5927\u5bb6\u60f3\u8868\u9054\u300c\u63d0\u51fa\u6295\u8a34\u300d\u6642\uff0c\u4fbf\u53ef\u4f7f\u7528\u300cmake a complaint about\uff5e\u300d\u3001\u6216\u300ccomplain about\uff5e\u300d\u4f86\u8868\u73fe<\/strong><\/span>\u3002\u6b64\u5916\uff0c\u7576\u6709\u300c\u591a\u8d77\u6295\u8a34\u300d\u6642\uff0c\u4fbf\u53ef\u4f7f\u7528\u300cmake complaints about\uff5e\u300d\u7684\u300c\u8907\u6578\u5f62\u5f0f\u300d\u4f86\u8868\u73fe\u5594\uff01<\/span><\/p>\n

I decided to make a complaint about the noisy neighbor to the building management.<\/b>
\n\u6211\u6c7a\u5b9a\u5411\u5927\u6a13\u7ba1\u7406\u90e8\u9580\u6295\u8a34\u5435\u9b27\u7684\u9130\u5c45\u3002<\/span>
\n<\/b><\/h5>\n
I complained about the poor quality of the food at the restaurant.<\/b>
\n\u6211\u6295\u8a34\u4e86\u6b64\u9910\u5ef3\u7684\u98df\u7269\u54c1\u8cea\u592a\u5dee\u3002<\/span><\/h5>\n

 <\/p>\n

\u8655\u7406\u6295\u8a34<\/b><\/h3>\n

 <\/p>\n

\u7576\u8655\u7406\u4f86\u81ea\u9867\u5ba2\u3001\u6216\u4f7f\u7528\u8005\u7684\u6295\u8a34\u548c\u4e0d\u6eff\u6642\uff0c\u53ef\u5728\u82f1\u8a9e\u4e2d\u8aaa\u70ba\u300cmanual for handling complaints\u300d\u3002\u53e6\u5916\uff0c\u300cdeal with a customer complaint\u300d\u548c\u300chandle a complaint\u300d\u4e5f\u53ef\u8868\u9054\u51fa\u300c\u8655\u7406\u6295\u8a34\u300d\u7684\u610f\u601d<\/strong><\/span>\u5594\uff01<\/span><\/p>\n

I was promoted to the position of complaints handling manager.<\/b>
\n\u6211\u88ab\u5347\u8077\u6210\u70ba\u6295\u8a34\u8655\u7406\u7d93\u7406\u3002<\/span>
\n<\/b><\/h5>\n
The customer service team needs to learn how to handle customer complaints effectively for satisfaction.<\/b>
\n\u5ba2\u670d\u5718\u968a\u9700\u8981\u5b78\u7fd2\u5982\u4f55\u6709\u6548\u8655\u7406\u9867\u5ba2\u6295\u8a34\uff0c\u4ee5\u7372\u5f97\u6eff\u610f\u5ea6\u3002<\/span><\/h5>\n

 <\/p>\n

\u300c\u516c\u5bd3\u300d\u7684\u82f1\u8a9e\u8868\u9054\u65b9\u5f0f\u70ba\u4f55\uff1f<\/b><\/h2>\n

 <\/p>\n

\u6700\u5f8c\uff0c\u6211\u5011\u5c07\u4ecb\u7d39\u8207\u300c\u6295\u8a34\u300d\u4e00\u6a23\u5bb9\u6613\u9020\u6210\u8aa4\u89e3\u7684\u82f1\u8a9e\u8a5e\u5f59\u3002<\/span><\/p>\n

\u4e2d\u6587\u88e1\u300c\u516c\u5bd3\u300d\u9019\u500b\u8a5e\u5f59\uff0c\u662f\u6307\u300c\u898f\u6a21\u8f03\u5927\u7684\u96c6\u5408\u4f4f\u5b85\u300d\u3002\u7136\u800c\uff0c\u5018\u82e5\u7528\u82f1\u8a9e\u7684\u300cmansion\u300d\u4f86\u8868\u9054\u76f8\u540c\u6982\u5ff5\u6642\uff0c\u4fbf\u53ef\u80fd\u6703\u4f7f\u5916\u570b\u4eba\u7121\u6cd5\u7406\u89e3\uff0c\u751a\u81f3\u9020\u6210\u5c0d\u65b9\u5c0d\u60a8\u7684\u8aa4\u89e3\u3002<\/span><\/p>\n

\u5176\u4e2d\uff0c\u9019\u662f\u56e0\u70ba\u82f1\u8a9e\u7684\u300cmansion\u300d\u4ee3\u8868\u300c\u8c6a\u5b85\u3001\u5927\u6a13\u300d\u7684\u610f\u601d<\/strong><\/span>\u3001\u4e26\u6703\u4f7f\u5916\u570b\u4eba\u76f4\u63a5\u806f\u60f3\u5230\u597d\u840a\u5862\u540d\u4eba\u3001\u6216\u5bcc\u8c6a\u5c45\u4f4f\u7684\u300c\u83ef\u9e97\u5927\u5b85\u300d\u3002<\/span><\/p>\n

\u56e0\u6b64\uff0c\u4e2d\u6587\u88e1\u7684\u300c\u516c\u5bd3\u300d\u6240\u61c9\u5c0d\u7684\u82f1\u8a9e\u61c9\u70ba\u300capartment\u300d\u3001\u6216\u300ccondominium\u300d<\/span><\/strong>\u3002<\/span><\/p>\n

\u6b64\u5916\uff0c\u96d6\u7136\u4e2d\u6587\u88e1\u9084\u6709\u300c\u516c\u5bd3\u3001\u96fb\u68af\u5927\u6a13\u3001\u83ef\u5ec8\u300d\u7b49\u4e0d\u540c\u7684\u8868\u9054\u65b9\u5f0f\uff0c\u4f46\u5728\u82f1\u8a9e\u4e2d\u901a\u5e38\u90fd\u6703\u5c07\u5b83\u5011\u7d71\u7a31\u70ba\u300capartment\u300d\u3002<\/strong><\/span><\/span><\/p>\n

\u53e6\u5916\uff0c\u300c\u516c\u5bd3\u300d\u5728\u82f1\u5f0f\u82f1\u8a9e\u4e2d\uff0c\u5247\u5fc5\u9808\u4f7f\u7528\u300cblock of flats\u300d\u4f86\u8868\u9054\u5594\uff01<\/span><\/p>\n

He lives in a spacious apartment overlooking the city skyline.<\/b>
\n\u4ed6\u4f4f\u5728\u4e00\u9593\u53ef\u4fef\u77b0\u57ce\u5e02\u5929\u969b\u7dda\u7684\u5bec\u655e\u516c\u5bd3\u88e1\u3002<\/span><\/h5>\n

 <\/p>\n

\u7e3d\u7d50<\/b><\/h2>\n

 <\/p>\n

\u9019\u6b21\u6587\u7ae0\uff0c\u6211\u5011\u4ecb\u7d39\u4e86\u4e2d\u6587\u7684\u300c\u6295\u8a34\u300d\u8207\u82f1\u8a9e\u300cclaim\u300d\u7684\u4e0d\u540c\u4e4b\u8655\u3002<\/span><\/p>\n

\u4e8b\u5be6\u4e0a\uff0c\u9664\u4e86\u6587\u7ae0\u4ecb\u7d39\u7684\u300c\u6295\u8a34\u300d\u548c\u300c\u516c\u5bd3\u300d\u4e4b\u5916\uff0c\u9084\u6709\u8a31\u591a\u5bb9\u6613\u6df7\u6dc6\u7684\u82f1\u8a9e\u8868\u9054\u65b9\u5f0f\u5594\uff01<\/span><\/p>\n

\u5018\u82e5\u5927\u5bb6\u9084\u60f3\u5be6\u969b\u5728\u5c0d\u8a71\u4e2d\u7df4\u7fd2\u9019\u4e9b\u8868\u9054\u65b9\u5f0f\u7684\u8a71\uff0c\u6211\u5011\u5efa\u8b70\u60a8\u5617\u8a66\u300cNative Camp\u300d\u7684\u7dda\u4e0a\u82f1\u8a9e\u5b78\u7fd2\u5e73\u53f0\u3002\u5176\u4e2d\uff0c\u300cNative Camp\u300d\u9664\u4e86\u64c1\u6709\u4f86\u81ea\u8d85\u904e\u300c120\u500b\u570b\u5bb6\u300d\u7684\u512a\u79c0\u8b1b\u5e2b\u4e4b\u5916\uff0c\u9084\u63d0\u4f9b 24 \u5c0f\u6642\u7121\u9700\u9810\u7d04\u7684\u7121\u4e0a\u9650\u8ab2\u7a0b\u3001\u4e26\u4f7f\u60a8\u80fd\u5920\u5145\u5206\u5229\u7528\u96f6\u788e\u6642\u9593\u9032\u884c\u5927\u91cf\u7684\u300c\u82f1\u8a9e\u8f38\u51fa\u8a13\u7df4\u300d\u3002\u751a\u81f3\uff0c\u73fe\u5728 7 \u5929\u514d\u8cbb\u8a66\u7528\u9ad4\u9a57\u4e2d\u5594\uff01\u8acb\u5927\u5bb6\u5feb\u4f86\u8a66\u8a66\u5427\uff01<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

\u300c\u56e0\u70ba\u5de5\u4f5c\u4e0a\u6536\u5230\u5ba2\u6236\u7684\u6295\u8a34\u800c\u611f\u5230\u6cae\u55aa\u2026\u300d \u300c\u90a3\u5bb6\u5e97\u7684\u8a55\u50f9\u88e1\u6709\u5f88\u591a\u4f86\u81ea\u5ba2\u4eba\u7684\u6295\u8a34\u54e6\uff01\u300d \u6211\u5011\u5e38\u6703\u7528\u300c\u6295\u8a34\u300d\u4f86\u8868\u793a\u300c\u4f86\u81ea\u67d0\u4eba\u7684\u8ca0\u9762\u610f\u898b\u3001\u6216\u4e0d\u6eff\u300d\u5427\uff01\u5b83\u662f\u4e00\u500b\u5728\u5546\u696d\u74b0\u5883\u548c\u65e5\u5e38\u751f\u6d3b\u4e2d\u90fd\u7d93\u5e38\u88ab\u4f7f\u7528\u7684\u8a5e\u5f59\uff0c\u7136\u800c\uff0c\u5927\u5bb6\u77e5\u9053\u300c\u6295\u8a34\u300d\u7684\u82f1\u8a9e\u8207\u300cclaim\u300d\u4e4b\u9593\u7684\u4e0d\u540c\u4e4b\u8655\u55ce\uff1f \u9019\u908a\u63d0\u9192\u5927\u5bb6\uff0c\u5018\u82e5\u60a8\u5c07\u300cclaim\u300d\u4f5c\u70ba\u300c\u6295\u8a34\u300d\u4f86\u8868\u9054\u6642\uff0c\u5c07\u6703\u5f15\u8d77\u4e0d\u5fc5\u8981\u7684\u8aa4\u89e3\u5594\uff01 \u9019\u6b21\u6587\u7ae0\uff0c\u6211\u5011\u5c07\u4ecb\u7d39\u4e2d\u6587\u7684\u300c\u6295\u8a34\u300d\u8207\u82f1\u8a9e\u300cclaim\u300d\u7684\u4e0d\u540c\u4e4b\u8655\u3001\u4e26\u8aaa\u660e\u300c\u6295\u8a34\u300d\u6b63\u78ba\u7684\u82f1\u8a9e\u8868\u9054\u65b9\u5f0f\u3002\u6b64\u5916\uff0c\u6587\u7ae0\u5f8c\u534a\u6bb5\u6211\u5011\u9084\u6703\u63d0\u5230\u50cf\u300c\u516c\u5bd3\u300d\u9019\u6a23\u985e\u4f3c\u7684\u82f1\u8a9e\u8868\u9054\u3002\u6211\u5011\u5e0c\u671b\uff0c\u9019\u7bc7\u6587\u7ae0\u80fd\u5c0d\u60a8\u7684\u82f1\u8a9e\u5b78\u7fd2\u6709\u6240\u5e6b\u52a9\u5594\uff01   \u4e2d\u6587\u7684\u300c\u6295\u8a34\u300d\u8207\u300cclaim\u300d   \u4e2d\u6587\u88e1\u7684\u300c\u6295\u8a34\u300d\u5e36\u6709\u300c\u4e0d\u6eff\u3001\u62b1\u6028\u300d\u7684\u8a9e\u610f\u3002\u4e00\u822c\u4f86\u8aaa\uff0c\u7576\u9867\u5ba2\u5c0d\u7522\u54c1\u3001\u6216\u670d\u52d9\u611f\u5230\u4e0d\u6eff\uff0c\u53c8\u6216\u8005\u662f\u767c\u73fe\u554f\u984c\u6642\uff0c\u4fbf\u6703\u63d0\u51fa\u300c\u6295\u8a34\u300d\u3002 \u300c\u6295\u8a34\u300d\u9019\u500b\u8a5e\u5f59\u7d93\u5e38\u5728\u65e5\u5e38\u751f\u6d3b\u8207\u5546\u696d\u74b0\u5883\u4e2d\u88ab\u4f7f\u7528\uff0c\u800c\u6709\u8a31\u591a\u4eba\u53ef\u80fd\u90fd\u77e5\u9053\u985e\u4f3c\u5b83\u7684\u82f1\u8a9e\u70ba\u8868\u9054\u70ba\u300cclaim\u300d\u3002\u7136\u800c\uff0c\u5176\u5be6\u82f1\u8a9e\u300cclaim\u300d\u4e2d\uff0c\u537b\u4e26\u672a\u5e36\u6709\u300c\u4e0d\u6eff\u3001\u62b1\u6028\u300d\u7684\u8a9e\u610f\u5594\uff01\u56e0\u6b64\uff0c\u5018\u82e5\u5927\u5bb6\u5c07\u300c\u6295\u8a34\u300d\u76f4\u63a5\u5c0d\u61c9\u70ba\u82f1\u8a9e\u300cclaim\u300d\u4f86\u4f7f\u7528\u6642\uff0c\u4fbf\u6703\u4f7f\u5916\u570b\u4eba\u7121\u6cd5\u7406\u89e3\u60a8\u60f3\u8868\u9054\u7684\u610f\u601d\u3002 claim \u7684\u610f\u601d \u52d5\u8a5e\uff1a\uff08\u91dd\u5c0d\u4e8b\u5be6\uff5e\uff09\u8072\u7a31\u3001\u4e3b\u5f35\u3001\u65b7\u8a00 \/ \uff08\u7406\u6240\u7576\u7136\u7684\uff09\u8981\u6c42\u3001\u8acb\u6c42 \u5982\u4e0a\u8ff0\u6240\u898b\uff0c\u300cclaim\u300d\u4ee3\u8868\u300c\u4e3b\u5f35\u3001\u65b7\u8a00\u300d\u3001\u6216\u300c\u8acb\u6c42\u300d\u7684\u610f\u601d\uff0c\u4e14\u4e0d\u5305\u542b\u300c\u6295\u8a34\u300d\u7684\u8a9e\u610f\u3002\u56e0\u6b64\u8acb\u5927\u5bb6\u8a18\u4f4f\uff0c\u7576\u82f1\u8a9e\u6bcd\u8a9e\u8005\u4f7f\u7528\u300cclaim\u300d\u6642\uff0c\u901a\u5e38\u4e0d\u662f\u5728\u8868\u9054\u300c\u6295\u8a34\u300d\u7684\u6982\u5ff5\u5594\uff01\u53cd\u4e4b\uff0c\u5927\u5bb6\u5728\u60f3\u8868\u9054\u300c\u6295\u8a34\u300d\u6642\uff0c\u4e5f\u8acb\u4e0d\u8981\u4f7f\u7528\u300cclaim\u300d\u3002 A : I’m considering claiming a refund for the defective product. B : You should contact customer service and explain the issue. A : \u6211\u5728\u8003\u616e\u8acb\u6c42\u9000\u9084\u6b64\u7f3a\u9677\u5546\u54c1\u3002 B : \u4f60\u61c9\u8a72\u806f\u7e6b\u5ba2\u670d\u3001\u4e26\u8aaa\u660e\u554f\u984c\u3002   \u4e2d\u6587\u88e1\u300c\u6295\u8a34\u300d\u7684\u82f1\u8a9e\u8868\u9054\u65b9\u5f0f   \u90a3\u9ebc\uff0c\u4e2d\u6587\u88e1\u7684\u300c\u6295\u8a34\u300d\u8a72\u5982\u4f55\u5728\u82f1\u8a9e\u4e2d\u8868\u9054\u5462\uff1f \u5176\u5be6\uff0c\u300c\u6295\u8a34\u300d\u7684\u82f1\u8a9e\u8868\u9054\u6703\u8aaa\u70ba\u300ccomplaint\u300d\u3002 complaint\u7684\u610f\u601d \u540d\u8a5e\uff1a\u62b1\u6028\u3001\u4e0d\u6e80\u3001\u6295\u8a34\u3001\u7262\u9a37 \u300ccomplaint\u300d\u4e3b\u8981\u4ee3\u8868\u300c\u4e0d\u6eff\u3001\u6295\u8a34\u300d\u7684\u610f\u601d\u3002\u4f8b\u5982\uff0c\u5546\u54c1\u3001\u6216\u670d\u52d9\u6709\u554f\u984c\u3001\u6216\u8005\u5c0d\u4ed6\u4eba\u884c\u70ba\u3001\u6216\u5468\u906d\u611f\u5230\u4e0d\u6eff\u6642\uff0c\u4fbf\u53ef\u4f7f\u7528\u300ccomplaint\u300d\u4f86\u8868\u73fe\u3002 \u300ccomplaint\u300d\u9664\u4e86\u53ef\u4f5c\u70ba\u300c\u540d\u8a5e\u300d\u4f7f\u7528\u4e4b\u5916\uff0c\u5b83\u4e5f\u53ef\u4ee5\u7528\u4f5c\u300c\u52d5\u8a5e\u300d\u4f7f\u7528\u3001\u4e26\u4ee3\u8868\u300c\u62b1\u6028\u3001\u767c\u7262\u9a37\u3001\u6295\u8a34\u300d\u7b49\u610f\u601d\u3002\u800c\u300cmake a complaint\u300d\u4fbf\u4ee3\u8868\u300c\u63d0\u51fa\u6295\u8a34\u300d\u7684\u610f\u601d\u5594\uff01 \u4ee5\u4e0b\u70ba\u4f7f\u7528\u300ccomplaint\uff08\u540d\u8a5e\uff09\u300d\u7684\u82f1\u8a9e\u4f8b\u53e5\uff1a I made a complaint to the restaurant manager about the slow service. \u6211\u5411\u9910\u5ef3\u7d93\u7406\u6295\u8a34\u4e86\u670d\u52d9\u901f\u5ea6\u592a\u6162\u3002 The noise from the construction site caused several complaints from the neighborhood residents. \u4f86\u81ea\u5de5\u5730\u7684\u566a\u97f3\u5f15\u8d77\u9644\u8fd1\u5c45\u6c11\u5011\u7684\u591a\u6b21\u6295\u8a34\u3002 \u4ee5\u4e0b\u70ba\u4f7f\u7528\u300ccomplaint\uff08\u52d5\u8a5e\uff09\u300d\u7684\u82f1\u8a9e\u4f8b\u53e5\uff1a He always complains about the noise coming from the neighbor. \u4ed6\u7e3d\u662f\u62b1\u6028\u4f86\u81ea\u9130\u5c45\u7684\u566a\u97f3\u3002 I complained to the store clerk about the defective product. \u6211\u5411\u5e97\u54e1\u6295\u8a34\u4e86\u6b64\u7f3a\u9677\u5546\u54c1\u3002   \u300c\u6295\u8a34\u300d\u7684\u76f8\u95dc\u8868\u9054   \u63a5\u4e0b\u4f86\uff0c\u6211\u5011\u5c07\u4ecb\u7d39\u4e09\u7a2e\u6b63\u78ba\u7684\u300c\u6295\u8a34\u300d\u76f8\u95dc\u82f1\u8a9e\u8868\u9054\u65b9\u5f0f\u3002 … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":8,"featured_media":15624,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[59,38],"tags":[],"class_list":["post-14287","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-usable","category-practice"],"aioseo_notices":[],"views":2277,"_links":{"self":[{"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/posts\/14287","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/comments?post=14287"}],"version-history":[{"count":3,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/posts\/14287\/revisions"}],"predecessor-version":[{"id":15625,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/posts\/14287\/revisions\/15625"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/media\/15624"}],"wp:attachment":[{"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/media?parent=14287"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/categories?post=14287"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nativecamp.net\/zh-tw\/blog\/wp-json\/wp\/v2\/tags?post=14287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}